Learning Manager - Greencore
(2025-11)
Experienced Learning Manager with a proven track record of designing and delivering impactful training programmes across operational and corporate environments. Skilled in learning needs analysis, curriculum development, facilitation, coaching, and performance improvement. Passionate about creating engaging learning experiences that build capability, improve business performance, and support employee growth.
Strong stakeholder management skills with experience working across multiple functions to develop learning solutions aligned with organisational objectives.
- Lead the design, development and implementation of learning and development strategies aligned to business objectives.
- Partner with senior stakeholders to identify capability gaps and create targeted development solutions.
- Manage learning programmes across multiple functions, ensuring they support organisational performance and growth.
- Design and deliver leadership, management, technical and compliance training programmes.
- Oversee onboarding, succession planning and talent development initiatives.
- Evaluate learning effectiveness through KPIs, learner feedback and performance measures, driving continuous improvement.
- Manage Learning Management Systems (LMS) and learning technologies to maximise learner engagement and compliance.
- Coach and support leaders and managers in developing high-performing teams.
- Develop blended learning solutions, including classroom, virtual and e-learning content.
- Lead learning projects and change initiatives, ensuring successful implementation and stakeholder engagement.
- Manage training budgets, resources and external learning providers.
- Ensure compliance with regulatory, health & safety and mandatory training requirements.
- Analyse workforce capability data to inform learning priorities and business decisions.
- Foster a culture of continuous learning and professional development across the organisation.
- Successfully implemented learning programmes that improved employee capability and engagement.
- Developed scalable training solutions supporting multiple sites and diverse learner groups.
- Increased training completion rates through improved learning design and learner support.
- Established strong stakeholder relationships to ensure training initiatives aligned with operational priorities.
- Enhanced onboarding and development pathways, contributing to employee retention and performance improvement.
- Increased utilisation of learning systems and resources, improving employee access to development opportunities.
- Established a culture of continuous learning through coaching, mentoring and development activities.
Learning Team Lead (Learning and Development) - Bakkavor
(2023-03 - 2025-11)
Oversee a team of 4 LA's, specialising in food manufacturing, to ensure the training records are up to date in alignment with stakeholder's agreements.
- Oversaw five sites (Elveden, Cumberland, Abbeydale, Tilmanstone and Premiere Park), providing development opportunities to help team members reach their full potential ensuring areas are fully compliant.
- Conducted Training Needs Analysis (TNA) to identify skill gaps and training needs of employees.
- Complete scheduled and unannounced audits to ensure training needs are met and all employees are 100% compliant, ensuring that the organization is meeting regulatory requirements and operating safely.
- Measured the effectiveness of training programs and made improvements based on feedback.
- Support with the formation of the L&D budget, systems and suppliers required to appropriately meet the needs of the business now and to support growth plans.
- Conducted interviews, employing competency-based performers, planned staff resources and headcounts, and recruited multi skilled trainers.
- Worked with the systems and performance team to identify needs for individual within a site and coordinated the delivery on these in line with the learning plan and measured outcomes.
- Measured staff performance against individual targets to ensure the realisation of team targets.
- Supported LM with the management of issues pertaining to lateness, absence, poor conduct, and underperformance.
- Evolved a healthy team environment with team building activities and improved the overall site engagement score.
- Successfully increased compliance rates from 25% to 95% within a year, through the implementation of effective learning and development programs.
- Implemented an internal Learning Management System (LMS) to become paperless, reducing costs associated with traditional training methods while providing a more flexible and accessible learning experience for employees.
- Built strong relationships with all functions operating at site level to gain a clear understanding of their learning needs and coordinate the delivery of training.
- Monitored and evaluated training effectiveness through post-training assessments and surveys, making data-driven improvements to the training curriculum.
Learning Associate - Bakkavor Meals
(2022-03 - 2023-03)
Delivering training across two sites and adhering to the standards agreed by the business and its customers.
- Delivering training programs and assessing employees on food safety procedures, manufacturing processes and quality standards.
- Collaborating with cross-functional teams to create and update annual training plans.
- Coordinating the end-to-end course booking process through the Learning Management System (LMS).
- Providing essential support for local and internally delivered training activities.
- Effectively promoting available training opportunities to employees, resulting in increased participation.
- Maintaining accurate training records and produced reports for audits and compliance.
- Supporting the preparation of course materials, room bookings, and other administrative tasks.
- Demonstrating excellent interpersonal and communication skills in interactions with management, employees, and external suppliers.
Quality Assurance Auditor - Bakkavor Meals
(2021-05 - 2022-03)
Conducted quality assurance audits to ensure adherence to establish standards and procedures. Collaborated with cross functional teams to identify and resolve quality issues, ensuring product excellence and regulatory compliance.
- Conducting regular inspections and audits to ensure compliance with food safety regulations and standards.
- Implementing and maintaining quality management systems too guarantee the safety and integrity of food products.
- Performing risk assessments and hazard analysis to identify potential contamination and quality control issues.
- Monitoring production processes, product quality to uphold strict hygiene and safety standards.
- Collaborating with production and operations teams to develop and improve food safety protocols and procedures.
- Investigating and addressing any customer complaints or concerns related to product quality and safety.
Teacher - St Marys of the Angels Convent High School / Pilar Music School
(2018-06 - 2021-03)