SAP Analyst at Owens & Minor India Pvt. Ltd. (2023-11 – Present)
Owens & Minor, a Fortune 500 global healthcare solutions company, distributes medical and surgical supplies, including Medi-Choice products, and offers healthcare services and logistics, serving hospitals, healthcare networks, and manufacturers. Owens & Minor is having inhouse consulting team to implement and support SAP.
SAP SD Analyst at Owens & Minor India Pvt. Ltd. (2025-02 – 2026-05)
Project 1: ROSS BPO to SAP Implementation via Gentran & GIS. Implementation of SAP S4 HANA Sales & Distribution module integrated with Transportation (TMS) and Warehouse (WMS – JDA) systems. The project focused on automating the upstream-to-downstream warehouse process through EDI and IDoc integration, from order creation to billing and dispatch confirmation.
- Involved in end-to-end SAP SD implementation project using ASAP methodology including blueprinting, configuration, testing, UAT, and post-go-live support.
- Developed FS for custom developments, IDoc enhancements & integration requirements
- Configured core SD processes including Sales Order, Pricing, Delivery, Shipment and Billing sales scenarios.
- Define Pricing Procedure at Various Levels, Created New Condition Types, Access Sequences, and Tables. Pricing included Material Price, Customer Specific Price, Customer Discounts and Material Discount.
- Collaborated with technical teams to develop custom Z-IDocs, field mappings with middleware (Gentran & GIS).
- Supported EDI integrations by monitoring and troubleshooting IDocs, managing custom IDoc extensions, and collaborating with integration teams to ensure seamless data exchange between SAP SD and external systems (OMNI, TMS, JDA WMS) using EDI 850/855/856/810/940/945.
- Supported UAT and system integration testing (SIT) in collaboration with cross-functional teams (TMS, WMS, Middleware) across PI/PO, BizTalk, and GIS environments.
- Coordinated with MM, FI to support and validate end-to-end SD-MM and SD-FI business process integrations.
- Implemented PGI automation and shipment status updates through WMS integration using IDoc processing.
- Delivered cutover and post-go-live (Hypercare) support, including data validation, defect resolution, and UAT.
- Documented business process flows and prepared end-user training materials for the SD module.
SAP SD Associate Analyst at Owens & Minor India Pvt. Ltd. (2024-03 – 2025-01)
Project 2: Amazon & Walmart Consignment Integration with NDC 3PL via SAP PI/PO. Implemented SAP ECC end-to-end Consignment Sales Process for Amazon and Walmart, integrating SAP SD with NDC (3PL) via PI/PO middleware for real-time order and billing synchronization. Automated document flow and large-order processing using custom Z-programs, reducing manual effort by 90%. Supported full testing, go-live, and stabilization, ensuring seamless business adoption and process efficiency.
- Implemented end-to-end consignment process for Amazon and Walmart — covering fill-up, issue, and return cycles — integrating with NDC as the 3PL partner.
- Integrated SAP SD with NDC (3PL) systems via PI/PO middleware, enabling seamless, real-time data exchange
- Configured and developed custom programs for manual and batch order pulls, duplicate validation, and large-order automation.
- Automated document flow creation (order → delivery → PGI → billing) upon successful order integration, minimizing manual effort over 95% and achieving real-time processing efficiency by using batch jobs.
- Conducted Unit, Integration, and User Acceptance Testing (UAT), prepared Functional Specifications (FS) for PI/PO mappings, and supported post go-live stabilization and optimization.
- Provided post go-live support, analyzing integration logs, resolving failures in SXMB_MONI, and coordinating with PI/PO and 3PL teams for timely resolution.
SAP SD Associate Analyst at Owens & Minor India Pvt. Ltd. (2023-11 – 2024-05)
Project 3: Implementation of Value and Quantity Contract Process for Singapore Entity. Individually implemented Value and Quantity Contract processes for the Singapore entity based on business requirements. Configured contract types and release order processes to meet operational needs.
Used BAPI (BAPI_CONTRACT_CREATEFROMDATA) to create Quantity Contracts in bulk, reducing manual work and improving efficiency. Worked closely with business users to validate requirements and supported end-to-end testing, including contract creation, release order, and billing scenarios. Documented business process flows and prepared end-user training materials for end users.
Senior Associate (SAP SD) at NTT DATA Services (2022-03 – 2023-10)
Client 1: Resideo Smart Home Technologies Pvt. Ltd.
- Provided SAP SD production support for Order-to-Cash (OTC) processes during ECC and S/4HANA.
- Resolved high-severity (Sev1) incidents within SLA timelines, reducing overall issue recurrence by 30% through quick RCA and permanent fixes.
- Configured baseline SAP SD settings as per business and project requirements.
- Strong knowledge of Pricing procedures, Incompletion logs, Workflow, and Copy Control settings.
- Expertise in Master Data management, Pre-sales & Post-sales activities, Partner Functions, Consignment process, Debit/Credit Memo, Picking, Packing, PGI, Returns, Free-of-Charge Deliveries, Listing & Exclusion, and Item Category Determination.
- Worked on enhancements and developments by coordinating with technical teams for functional validation.
- Supported Third-Party, Intercompany, and Return Order processes to enhance business process accuracy.
- Managed Annual Price Updates and resolved pricing mismatches to ensure accuracy with customer portal.
Senior Associate (SAP SD) at NTT DATA Services (2022-03 – 2023-10)
Client 2: Owens & Minor India Pvt. Ltd.
- Handled daily routine support tickets and ensured closure within SLA timelines.
- Customizing, optimization, and enhancement of SAP SD processes end-to-end (master data, pricing, order management, delivery, billing)
- Provided user support and training for Order Management and Sales Operations teams on SAP SD.
- Conducted testing, UAT, and validation for enhancement rollouts, ensuring minimal post–go-live defects.
- Monitored and resolved IDoc errors (ORDERS, DESADV, INVOIC), ensuring smooth interface flow with external systems and zero failed orders.
- New customer onboarding with WE20 configuration.
- Supported batch job monitoring, delivery creation, and invoice posting for automated order processing.
- Worked on form and layout changes SMARTFORMS based on business requirements.
Assistant Project Engineer at Creative Engineers, Nashik (2020-06 – 2021-12)
- Schedule and monitor engineering tasks.
- Monitor all site safety and legal requirements.
- Collect and analyses project information to create status reports.
- Manage the team of engineers working on the project.
