Avinash Kumar Polu
Incident Response Engineer II / Azure Engineer
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About
As an experienced Incident Response Engineer with technical expertise in SQL I am skilled in quickly identifying, analyzing, and resolving technical incidents to ensure minimal downtime and maximum system efficiency. With a strong background in incident response management and data visualization, I am able to proactively detect and resolve issues, ensuring smooth operations for critical business systems.
Experience
Phenom People
March 2022 — Present
Incident Response Engineer II
Mindtree Limited
Aug 2019 — Mar 2022
Incident Manager/Azure Administrator/Technical Specialist
CDK Global Ltd
Sep 2018 — July 2019
Analyst
Amazon Development Center
April 2015 — August 2018
Technical Account Management/ Seller Support Associate
Amazon Development Centre
Sep 2013 — April 2015
Digital Specialist/ Customer Service
Education
M.S - Masters in Information Systems
July 2008 — May 2010
University of Ballarat , Melbourne, Australia
B. Tech (Electronics and Communication
Engineering)
Sep 2003 — May 2007
Auroras Technological and Research Institute, Hyderabad (Affiliated to JNTU, Hyderabad), A.P
