Avinash Seelam

Results-driven Security Operations Center (SOC) Analyst with nearly 9 years of hands-on experience in real-time threat monitoring, incident detection, and security event analysis. Proficient in multiple enterprise SIEM platforms including IBM QRadar, LogRhythm, Splunk, and Azure Sentinel. Demonstrated ability to triage and investigate security alerts across firewalls, IDS/IPS, EDR, and email security systems.

Adept at collaborating with cross-functional teams to contain threats, remediate vulnerabilities, and deliver actionable security reports to stakeholders.

Security Analyst — SOC - Capgemini Technology Services India Limited - Hyderabad, India

(2022-01 - 2026-04)

• Monitor 24x7 security event streams across QRadar SIEM, detecting intrusion attempts, anomalous login activity, and policy violations across multi-client environments.
• Investigate and triage 50+ daily alerts covering firewall events, IDS/IPS triggers, database logs, Windows authentication failures, and EDR detections; escalate confirmed incidents to the onsite SOC team with full case documentation.
• Perform in-depth phishing email analysis using Proofpoint, MXToolbox, and VirusTotal; block malicious senders and sanitize inboxes to reduce business email compromise risk.
• Conduct log analysis across network devices (Cisco ASA, Palo Alto, Checkpoint, FortiGate) to identify lateral movement, data exfiltration attempts, and C2 communications.
• Manage URL filtering and IP allow/block lists in Forcepoint Proxy; resolved content-filtering issues in coordination with technical support teams, reducing recurring false-positive tickets.
• Build and maintain Sentinel dashboards, active channels, rules, and custom queries tailored to client-specific monitoring requirements.
• Generate customized daily, weekly, and monthly IPS and DLP reports via Symantec Endpoint Protection Manager and distribute to stakeholders.
• Participate in security flash calls with offshore teams and client representatives; coordinate cross-team mitigation and remediation activities.
• Utilize ServiceNow for end-to-end incident lifecycle management — creation, tracking, escalation, and closure in line with SLA targets.

Operations Analyst - HSBC Data Processing Ltd - Hyderabad, India

(2017-04 - 2021-11)

• Validated CRS forms and verified Tax Identification Numbers (TINs) to identify jurisdiction of tax residency, preventing money laundering and financial fraud for UK-region customers.
• Conducted KYC document verification and screening (EtB & NtB customers) for HSBC credit card on-boarding, ensuring regulatory compliance.
• Trained and mentored a team of 15–20 operators on process workflows and internal applications, improving overall team quality scores through structured error-trend feedback sessions.
• Executed quality-control audits on team outputs, identifying recurring errors and driving corrective action plans that improved first-pass accuracy rates.

Bachelor of Technology - B.Tech - Raghu Institute of Technology (2010 - 2014)