Avneet Thakur

A seasoned banking professional with 23 years of experience in retail and branch banking, sales and business development. Proven track record in driving revenue and profit growth through strategic sales, cross-selling of third-party products and robust portfolio management. Experienced in P&L ownership, risk and compliance, team leadership and operations management.

Successfully managed portfolios up to INR 250 Million, led teams to achieve top disbursal metrics and secured sustained internal audit excellence. Recognised with multiple awards for branch performance and insurance sales.

Associate General Manager - Area Business Head at Cholamandalam investment and Finance Co ltd. (2023-09 – Present)

• Manage the complete portfolio for the State of Himachal Pradesh, encompassing Business Development, Credit Management, Collections, Policy Implementation, Process Optimization, and Audit Compliance.
• Ensure adherence to regulatory procedures and conduct timely portfolio reviews to mitigate risk and maintain compliance.
• Oversee a diverse portfolio including salaried individuals, self-employed micro, small and medium enterprises (MSMEs), and professional business holders.
• Achieve the highest profitability by successfully building the most profitable book across the entire regional operations for the company.

Senior Branch Manager at Fullerton India Credit Company Limited (2006-12 – 2023-09)

• Manage overall business model in Retail Mass and Commercial Mass Market segments covering P&L responsibility for the business unit.
• Lead in-branch and off-branch functions across HR, training, audits, operations, collections, compliance and legal u/s 138 NI Act.
• Determine strategy for the bank's investment portfolio and manage it to maximise returns while minimising risk.
• Spearhead sales, service and distribution of liabilities, assets, wealth and trade services through branches, outbound teams and alternate channels.
• Monitor costs and introduce risk controls to strengthen processes and customer service experience.
• Explore and develop business opportunities, network with prospective clients and generate profitable volumes.
• Prepare management reports to inform business performance and support policy and operational decisions.
• Develop team competency, manage appraisals and conduct recruitment.
• Achieved highest disbursal across the industry in the location month on month.
• Adjudged among the best and most profitable branches PAN India with Branch Cumulative YTD Net Profit INR 30 Million for FY 2019.
• Identified potential revenue impact of INR 20 Crores by onboarding 500 clients post COVID per year.
• Consistently attained Internal Audit Rating of 5 Star year-on-year.
• Directed day-to-day operations of an 8-member team with cumulative book size of INR 25 Crores.

Deputy Retail Assets Manager at HDFC Bank Ltd. (2005-06 – 2006-12)

• Managed retail assets book of Personal Loans and Credit Cards across Himachal Pradesh.
• Launched and created credit cards and loans base for HDFC Bank in the state, making HDFC the 3rd largest player within 9 months.
• Steered personal loans and cards business to INR 50 Lakhs per month.
• Formulated a healthy and profitable unsecured loans portfolio and achieved high ticket spends PAN India.

Senior Branch Sales Officer at ICICI Bank Ltd. (2004-08 – 2005-05)

• Managed disbursement of home loans across Panipat, Sonepat, Rohtak and Hissar districts.
• Drove average sales worth INR 70 million per month.
• Headed a network of 9 DMAs with a sales force of approximately 100 personnel.
• Coordinated with builders and corporate clients including Oswal, LC Builders, Ansals and TDI.

Officer Trainee at Standard Chartered Bank (2003-01 – 2004-08)

• Handled sales of retail liabilities including savings/current accounts and insurance at Chandigarh branch.
• Interfaced with clients and corporates to onboard accounts and promote products.
• Ensured timely resolution of queries to optimise client satisfaction.
• Scrutinised new account documentation to ensure compliance with company norms.
• Opened 100+ accounts in 6 months and collected premium amounting to INR 75,000 for two policies.

MBA/PGDM in International Business – Institute of management studies, HP university (2001)

B.Com in Commerce – Kurukshetra University (1999)

12th in English

10th in English