Ayesha Shariff

I am a dedicated and motivated professional with experience in relationship management, customer support, and business development. I am passionate about fostering positive relationships and helping organizations drive growth and success. With strong interpersonal skills and proficiency in CRM software, I aim to excel in a dynamic work environment

parent relationship manager - Edustoke private limited

(2023-04)

• Engaged with prospective parents to promote school offerings.
• Conducted follow-ups and guided facility tours to demonstrate amenities.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Business Development Associate - Orchids International School - Bangalore

(2022-11 - 2023-04)

An international school providing diverse educational programs

• Conducted follow-ups and guided facility tours to demonstrate amenities

Internship - Teleperformance - Bangalore

(2021-07 - 2021-12)

A global leader in customer experience management

• Addressed customer queries and provided issue resolution in accordance with SOPS
• Managed customer expectations and ensured timely response

Bachelor of Commerce - B.COM - Bangalore North University (2020-04 - 2023-07)

Pre-University College - PUC - Fathima PU Colleges (2018-04 - 2019-05)

SSLC - St Marys Public School (2015-06)