Ayesha Tabasum

Amazon Advertising Support Executive with experience assisting sellers through Amazon Seller Central, resolving advertising-related queries, and guiding them on campaign setup, ad management, and performance-related issues. Skilled in customer communication, problem-solving, and Amazon Ads support.

Amazon PPC Executive | Amazon Advertising Specialist at Grassroots Solutions & services Pvt Ltd (2024-08 – 2026-06)

• Assisted Amazon sellers with advertising-related queries through Amazon Seller Central.
• Guided sellers on Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
• Helped sellers understand campaign setup, targeting, budgets, and bidding.
• Resolved advertising-related issues and provided appropriate troubleshooting support.
• Assisted sellers with keyword targeting, search terms, and campaign optimization queries.
• Explained advertising metrics such as ACoS, ROAS, CTR, CPC, and CVR.
• Guided sellers on checking campaign performance, ad spend, and sales reports.
• Helped sellers understand campaign status, budget utilization, and advertising recommendations.
• Handled seller calls professionally and provided clear, step-by-step guidance.
• Escalated complex advertising issues to the appropriate support team when required.
• Maintained accurate case details and followed up on seller queries.
• Focused on improving seller experience through timely and effective query resolution.

B.COM – GFGC college (2020 – 2023)

PUC – Sarvodaya PU College (2018 – 2020)