Ayman Ansari

System Administrator and Technical Support Engineer with 3.10+ years of experience in Linux, Windows Server, macOS, VMware virtualization, Docker, networking, Active Directory, server administration, website deployment, storage management, and infrastructure support. Experienced in troubleshooting enterprise environments, server migrations, backup management, and end-user support.

Technical Support at Reboot Computer Services (2022-09 – Present)

• Administer Linux, Windows Server, and macOS environments.
• Manage Active Directory, domain joins, users, groups, DNS, and DHCP services.
• Deploy and manage Docker-based applications and services.
• Configure Samba file shares and remote access solutions.
• Install, upgrade, patch, and troubleshoot operating systems.
• Deploy PHP and Node.js websites and manage server migrations.
• Monitor servers, perform backups, and maintain infrastructure availability.
• Troubleshoot networking, email, printer, and end-user issues.
• Provide technical support and resolve client tickets within SLA timelines.