Aysha Sharifa

To obtain the position of Business Development Associate with a reputable company where I can apply my knowledge and experience to help achieve organizational goals. Aiming to join a progressive organization as a Business Development Associate, utilizing my expertise in sales, marketing, and customer service.

Senior Academic coordinator and Customer support - The Chennai tuition (EDTECH) - Remote

(2024-04 - 2025-06)

• Coordinated academic operations, including curriculum planning, faculty scheduling, and student support, ensuring smooth delivery of educational programs.
• Acted as the primary liaison between students, faculty, and administrative departments to resolve academic and logistical issues efficiently.
• Provided high-level customer support through email, phone, and in-person interactions, addressing inquiries, resolving complaints, and enhancing overall student satisfaction.
• Implemented process improvements that increased operational efficiency and improved student retention rates.
• Trained and supervised junior staff and interns, ensuring consistent service quality and adherence to institutional policies.
• Managed data tracking and reporting for academic progress, attendance, and performance metrics to support strategic planning.

Physics Tutor - Adams Matriculation higher Secondary school in Tiruchirappalli, Tamil Nadu - Tiruchirappalli, Tamil Nadu

(2023-06 - 2024-02)

• Planned and delivered engaging Physics lessons for grades 9–12, aligned with curriculum standards and tailored to varied student learning styles.
• Developed and implemented practical lab activities to reinforce theoretical concepts and promote hands-on learning.
• Prepared students for board examinations, with a consistent record of high academic achievement and improved performance.
• Integrated technology into lessons using simulations, visual aids, and digital tools to enhance understanding of complex topics.

M.Sc - Physics - Jamal Mohamed college/ Bharathidasan University (2021 - 2023)

B.Sc - Physics - Jamal Mohamed college/ Bharathidasan University (2018 - 2021)

HSC - Ayesha Girl's Matric Higher Secondary School (2016 - 2018)

SSLC - Ayesha Girl's Matric Higher Secondary School (2015 - 2016)