Ayush Pal

Detail-oriented B.Tech graduate with 1+ year of remote, UK-facing administrative and data processing experience. Skilled in high-volume data entry, accurate record verification, and CRM-based workflows (Zoho), having processed and validated 5,000+ records and customer queries with a 95% accuracy/satisfaction rate and full SLA compliance. Comfortable working independently in an unsupervised, quiet home-office setup, with strong written English, fast and accurate typing, and a proven ability to follow detailed instructions consistently.

Admin Assistant - Indus Parking Services, Gurugram - UK-facing Remote Role

(2025-06)

• Entered, verified, and cross-checked vehicle registration and keeper data against multiple source systems, ensuring records met accuracy and evidentiary standards before processing
• Maintained and updated structured records across compliance logs, evidence files, and case documentation, flagging discrepancies for correction
• Processed 5,000+ inbound records and queries via Zoho CRM – entering, organizing, and updating data with consistent accuracy under SLA deadlines
• Reviewed and validated submitted documents, cross-referencing details against existing records to ensure data integrity
• Worked independently in a fully remote setup, managing daily data volume and accuracy targets without direct supervision

B.Tech - Computer Science & Engineering - Maharishi Dayanand University (2020-09 - 2024-06)