Ayush Kumar

Motivated, creative, and results-driven Telecaller / Marketing Executive with 1 year of hands-on experience in customer communication, lead generation, brand promotion, and campaign execution. Skilled in managing inbound/outbound calling campaigns, analyzing market trends, assessing customer needs, and maintaining pipeline data using CRM software and MS Excel. Adept at relationship building, pitch development, objection handling, and consistently driving target sales and marketing goals.

Telecaller / Marketing Executive

• Handled high-volume inbound and outbound customer calls to pitch products/services, resolve inquiries, and boost brand awareness.
• Planned and executed targeted marketing, outreach, and lead generation campaigns to maximize conversion rates.
• Conducted client presentations, product pitches, and follow-ups to accurately assess requirements and recommend tailored solutions.
• Maintained organized lead records, campaign logs, and daily execution reports using CRM tools and MS Excel.
• Established strong customer rapport through professional communication, active listening, and prompt objection handling.
• Collaborated closely with cross-functional sales and marketing teams to streamline workflows from initial inquiry to final deal closure.

Advanced Diploma in Computer Applications (ADCA) – Computer Training Institute

Senior Secondary (Class 12th) | Ongoing – National Institute of Open Schooling (NIOS)