Ayush Murarka

I have 4.5 years of experience in both KPO and BPO sectors, looking for a place to expedite my skills

Seasoned medical-billing, accounts-receivable, and customer-support specialist with 5+ years of experience driving 98%+ claim accuracy and 20% revenue uplift. Expertise in ICD-10/CPT/HCPCS coding, claim submission, denial management, and aging analysis. Skilled in high-volume omnichannel support—handling 80+ daily calls and emails—researching authorizations, interpreting EOBs, and resolving client inquiries.

Proficient with billing platforms, IVR systems, and CRM tools (Zendesk, Salesforce), and adept at generating performance analytics, recommending process optimizations, and collaborating cross-functionally to boost customer satisfaction and ensure compliance.

Nios 12th commerce no graduation