Ayush Raj

DevOps Engineer at Amdocs (2023-01 – Present)

Executed Release Notes (RN) and Change Requests (CR) deployments across production environments using CI/CD pipelines, ensuring near-zero downtime and maintaining 99.9% system availability during releases.
Architected and implemented end-to-end CI/CD pipelines using Jenkins, enabling zero-downtime deployments and maintaining 99.9% system availability across production environments.
Reduced release cycles by 30–40% by driving DevOps transformation through automation, monitoring, and CI/CD best practices.
Designed and managed scalable Kubernetes (EKS) clusters supporting microservices, ensuring high availability, auto-scaling, and fault tolerance.
Automated infrastructure provisioning using Terraform and Python/Bash, improving deployment efficiency by 50% and ensuring environment consistency.
Engineered CI/CD pipelines integrated with Prometheus, Grafana, and CloudWatch, reducing system downtime by 40% and improving observability.
Diagnosed and resolved deployment issues affecting 15–20% of releases, significantly improving deployment success rate and reducing rollbacks.
Strengthened DevSecOps by implementing vulnerability scanning, IAM policies, and secure infrastructure practices across cloud and CI/CD pipelines.
Led incident response and RCA, reducing MTTR and improving system reliability; optimized AWS infrastructure via auto-scaling and cost optimization.

Intern in Hardware Electronics at Bharat Electronics Limited (2023-02 – 2023-05)

Built strong expertise in network architecture, TCP/IP, OSI model, routing, switching, subnetting, and packet analysis, enabling efficient data communication across enterprise and telecom networks.
Configured and validated network devices in Cisco-based environments, ensuring efficient packet routing, minimal latency, and optimized network throughput across interconnected systems.
Conducted hardware testing, system validation, and performance benchmarking, identifying bottlenecks and ensuring stability, reliability, and efficiency of network-enabled devices.
Applied knowledge of GNSS-based synchronization, hardware testing, and end-to-end deployment workflows, bridging theoretical networking concepts with real-world implementation in production-like environments.
Performed network troubleshooting and debugging, diagnosing connectivity issues, misconfigurations, and packet loss scenarios in both simulated and real-time environments.

Vocational Trainee at Bharat Sanchar Nigam Limited (BSNL) (2022-06 – 2022-07)

Gained hands-on exposure to telecommunication network infrastructure, including mobile and broadband ecosystems, on large-scale networks enable seamless voice, data, and multimedia communication across distributed systems.
Built strong expertise in TCP/IP, OSI model, IP networking, fiber optics, and telecom architecture (core, access, switching), enabling high-speed, reliable data transmission and network design.
Acquired in-depth understanding of data networking fundamentals, including TCP/IP protocols, OSI model layers, and end-to-end communication flow across modern telecom architectures.
Performed network monitoring, troubleshooting, and fault analysis in live production environments, identifying performance bottlenecks and improving service reliability.
Applied knowledge of 4G/5G wireless technologies, bandwidth management, and network provisioning, aligning telecom operations with modern DevOps and cloud-driven networking practices.

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