Live Playout Operation - Amagi Media - Delhi, India
(2024-06)
Amagi Media specializes in providing cloud-based solutions for broadcasting.
- Managed and monitored the seamless playout of broadcast content, ensuring zero downtime and smooth on-air operations.
- Operated automation systems and broadcast software to schedule, manage, and air live and pre-recorded content.
- Troubleshot technical issues in real-time to ensure uninterrupted broadcasts, coordinating with the technical team for quick resolution.
- Ensured compliance with broadcast standards and quality control of on-air content, including video, audio, and graphic elements.
- Collaborated with programming and scheduling teams to manage playlists and optimize content delivery.
- Performed routine checks and system maintenance to ensure equipment reliability and broadcast consistency.
- Documented operational logs and reported on playout performance, errors, and resolutions for continuous improvement.
- Improved broadcast uptime to 99.9% through proactive monitoring and maintenance.
- Successfully managed live events and high-pressure broadcasts with precision.
- Implemented workflow optimizations, reducing scheduling errors by 99%.
- Efficiently managed the Cloudport and PLEC user interfaces, overseeing the operations of multiple global channels including DAZN FAST Channels, Tennis Channel International (TCI), USA Today News Channel, Newsmax, NBA G League, BEIN USA and Roku Sports Channel.
- Efficiently managed the high profile events like FIFA 2026 (ongoing), Jonas Brothers Concert.
- Led end to end Media Connect and Media Live services for reliable transmission of signal.
- I excel in resolving issues, providing leadership, and enhancing team collaboration to achieve business goals.
Playout Specialist - DISH TV INDIA LTD - Sector-16, Noida, India
(2022-04 - 2023-12)
DISH TV is a major provider of Direct to Home DTH television services
- Enhanced client interactions by addressing missing material, coordinating playlists, and ensuring content availability
- Ensured the quality, continuity, and availability of multiple channels and active services of DishTV in live and non-live environments
- Worked at Baseband and in the Playout Chain as a Broadcast Engineer.
- Managed PSI SI, including adding and deleting services from PSI and Compression Chain.
- Coordinated with various departments to fulfill operational requirements.
- Proficient in troubleshooting operations and managing on-air channels.
- Proficient in OTT platform management and associated workflows.
- Skilled in live feed management and live streaming, including IP decoders.
- Experience working in the BOIT department of DishTV for Ad Live.
- Adept in client interactions, coordinating playlists, and ensuring content availability.
