Azhar Shaikh

To work in a challenging and competitive environment where I can enrich my skill set and gather a wide range of knowledge and contribute towards the growth of the organization.

Mailbox handler in Ecom division - Johnson & Johnson pvt ltd. - Mumbai, India

(2018-08)

• Co-ordinating with Team members, Salesperson, CFA's, supply chain members for order related issue.
• Preparing report as per manager requirement.
• Provide stock related report to sales team.
• Handling SAP & Web application
• To make sure execution of all orders for Beauty, Baby & Sanpro received via e-mail from all over India Modern Trade & Ecommerce sites.
• Maintaining communication and handling queries through Email and Telephone with other team and customers.
• Maintaining open order related reports for all verified cases through SAP.
• Sending and reporting all pending orders and solving issue related through Emails.
• Four time awarded as customer service champion in johnson and johnson.

Customer service associate - Mumbai Monorail - Mumbai, India

(2014-04 - 2018-12)

• Assisting checklist from station controller team.
• Safety Health Environment
• Resolving customer complain Emergency situation handling

Bachelor's in commerce - B.COM - Kirti College, Dadar (2011)

HSC - Kirti College, Dadar (2007)

SSC - S. V. Nabur Guruji Vidyalay (2005)