B Santosh Dev

I am writing to apply for the position of Administration Role. With over 16 years and 7 months of experience in administration across educational and corporate sectors, I have developed strong expertise in office management, staff coordination, documentation, and operational support. Currently, I am working as Administration In-charge at Griffins International School, where I manage daily administrative operations, supervise office staff, coordinate with teachers, parents, and vendors, and ensure smooth institutional functioning.

My role involves scheduling, record management, maintenance coordination, and supporting management in administrative planning and execution. Throughout my career, I have successfully managed a broad spectrum of administrative and operational functions, including branch operations and overall office management. My experience covers employee relations, staff supervision, attendance and payroll coordination, candidate shortlisting and interview coordination, building and facility management, inventory control, vendor coordination, housekeeping supervision, MIS reporting, and team leadership.

I am proficient in Microsoft Office and recognized for my strong problem-solving abilities, effective time management, and commitment to maintaining efficient, well-organized administrative systems that support smooth day-to-day operations.

Campus Administration cum Facility In-charge at Griffins International School (2024-10 – Present)

Managed overall administrative operations of the school on a daily basis, ensuring smooth and efficient functioning.

• Managed overall administrative operations of the school on a daily basis, ensuring smooth and efficient functioning
• Coordinated communication between management, teachers, parents, and students for seamless information flow
• Supervised office staff, support staff, and administrative workflows, providing direction and operational support
• Trained and guided staff on administrative processes, systems, and best practices
• Maintained accurate and confidential records of students and staff
• Handled staff attendance, duty rosters, leave records, and administrative scheduling
• Oversaw facility management including maintenance, housekeeping, security, transport, and vendor coordination
• Acted as the primary point of contact for vendors and contractors, ensuring timely completion of maintenance and service requests
• Managed campus infrastructure, ensuring proper upkeep of buildings, classrooms, hostels, and common areas
• Monitored utility services such as electricity, water supply, DG operations, and ensured optimal usage and cost control
• Supervised safety measures, fire systems, and compliance with health & safety regulations across the campus
• Coordinated inter-departmental activities to ensure smooth day-to-day school operations
• Supported budgeting, procurement, inventory control, and stock management
• Implemented administrative policies, procedures, and continuous improvement initiatives
• Ensured adherence to institutional policies, statutory compliance, and operational standards
• Managed transport operations including route planning, vehicle maintenance, and staff/student movement
• Oversaw hostel and residential facilities management (if applicable), ensuring discipline and proper services
• Prepared administrative reports and assisted management in decision-making and planning

Administrative cum Facility Executive at Truly Pest Solution Pvt Ltd (2020-07 – 2024-10)

Managed day-to-day branch operations ensuring smooth and efficient functioning

• Managed day-to-day branch operations ensuring smooth and efficient functioning
• Supervised field technicians and office staff, including duty allocation and scheduling
• Prepared and monitored monthly service schedules for technicians and client sites
• Handled staff attendance, leave records, and salary coordination
• Maintained petty cash, expense records, and branch-level documentation
• Coordinated with clients regarding service schedules, complaints, and follow-ups
• Ensured proper maintenance of chemical registers and compliance with safety norms
• Monitored stock levels of chemicals, equipment, and consumables
• Coordinated with vendors for procurement of materials and supplies
• Prepared service reports, invoices, and billing documentation
• Ensured adherence to company policies, safety guidelines, and statutory regulations
• Trained technicians on service procedures, safety practices, and documentation
• Resolved operational issues and escalated critical matters to head office
• Maintained accurate branch records and MIS reports

Site Administration Executive at Octagon Enterprises Pvt Ltd (2019-11 – 2020-07)

Look after the maintenance of Potain Crane, Backup of daily work

• Look after the maintenance of Potain Crane, Backup of daily work
• Preparing Daily Attendance, Salary of 5 permanent employees & 10 Casual Employees

Administration Executive at The Institute of Cost Accountant (2012-05 – 2019-10)

Maintaining data of Students, Examiners and handling examination-related administrative tasks

• Maintaining data of Students, Examiners
• Students Exam form offline data entry
• Email chatting, Mail merge, Phone handling, Students admit card preparing
• Helpdesk for students during examination
• R.T.I s confidential work (Under the payroll of Techno make Solution)

Junior Officer at Bajaj Allianz Life Insurance (2010-01 – 2012-04)

Online data entry of Insurance Policy of Bajaj Allianz Life Insurance

• Online data entry of Insurance Policy of Bajaj Allianz Life Insurance

Secondary Examination – Maria's Day School (2003)

Higher Secondary Examination – Maria's Day School (2005)

Graduation in B.Com – D B College (2008)