Bakaram Srilatha

Content Moderator with 4+ years of experience reviewing high-volume user-generated content across digital platforms. Skilled in content moderation, community guidelines enforcement, policy interpretation, quality assurance, and content review processes. Proven track record of maintaining platform integrity, ensuring user safety, and achieving high accuracy in fast-paced operational environments.

Associate (Content Moderator) at Wipro (2024-09 – Present)

• Review and moderate user-generated content, including text, images, videos, and user profiles.
• Identify, investigate, and take appropriate action on harmful or policy-violating content.
• Apply content moderation policies consistently while maintaining accuracy and productivity.
• Escalate complex cases to relevant teams.
• Collaborate with QA and Policy teams to improve moderation accuracy.
• Utilize moderation tools and human judgment for content decisions.
• Support platform integrity and user safety.

Relationship Manager at ICICI Bank (2023-10 – 2024-07)

• Managed customer portfolios and provided financial product recommendations.
• Delivered customer service and resolved account-related issues.
• Achieved customer acquisition and retention goals.
• Ensured compliance with banking regulations.

Associate (Content Moderator) at GlobalLogic (2021-04 – 2023-05)

• Reviewed and moderated large volumes of user-generated content.
• Enforced platform guidelines with high accuracy.
• Escalated critical policy-related concerns.
• Met productivity, quality, and accuracy targets.
• Collaborated with cross-functional teams.

Bachelor of Science in MSCS – Osmania University (2019)