Bala Murugan

AWS cloud support engineer with 8 years of experience in IT industry, responsible for implementing and coordinating with different patching solutions with developers and IT staff to oversee the code releases, combining and understanding both engineering and coding from creating and implementing systems software to analyze data logs and improve existing ones, report tickets/issues to lead admin team to increase productivity in the workplace.

Software Engineer AWS at US Technology (2024-08 – 2024-09)

Software Engineer AWS role at US Technology

Senior Cloud Engineer at SRM Technologies (2024-02 – 2024-05)

Senior Cloud Engineer managing hybrid cloud solutions and multi-cloud environments

• Integrated AWS with NamuTech Cloud to optimize hybrid cloud solutions
• Provisioned and managed cloud infrastructure using AWS and NamuTech Cloud services
• Configured IAM roles, security policies, and access controls for multi-cloud environments
• Deployed and monitored cloud-native applications leveraging NamuTech's Cocktail Cloud and AWS services

AWS Cloud Support Engineer (Cloud Ops) at Quess Corp Ltd (RNTBCI) (2022-08 – 2022-12)

AWS Cloud Support Engineer managing cloud infrastructure, IAM, EC2 instances, load balancers, and DevOps automation

• Provisioned AWS infrastructure using CloudFormation (YAML scripts) to design and deploy architecture based on business requirements
• Managed IAM roles, policies, and permissions using CloudFormation stacks, ensuring secure access for end users
• Configured and maintained EC2 instances with preferred operating systems, including snapshot creation for backups and archiving
• Deployed and managed Elastic Load Balancers (ELB) across multiple Availability Zones (AZs) with health monitoring
• Applied patch management and created custom AMIs for backup and compliance as per application policies
• Established VPC Peering and Transit Gateway connections to enable secure inter-VPC communication
• Implemented NAT Gateways for private subnets, ensuring controlled internet access as per client requirements
• Troubleshot AWS service issues and optimized provisioned infrastructure for performance and cost efficiency
• Provided enhancements and improvements to existing AWS environments based on client needs
• Gained exposure to migration concepts, handling small-scale migration operations
• Worked with DevOps tools, including Git and Bitbucket, managing repositories and using basic Git commands
• Implemented CI/CD pipelines using Jenkins for infrastructure provisioning and automation
• Prepared monthly reports on unused services across different environments to optimize costs

AWS Cloud Support Engineer at PULESOFT Technologies (2020-03 – 2022-06)

AWS Cloud Support Engineer role

System Admin at PLC Technologies (2018-08 – 2020-01)

System Administrator role

Cargo Operations (System Admin) at BATS (Bangalore Airport Terminal Services) (2015-03 – 2018-05)

Cargo Operations and System Administration role

B.TECH in Information Technology – Kamban Engineering College (Anna University) (2008-05 – 2011-06)

Diploma in Electrical and Electronics – Priyadharshini College (Technical Diploma) (2005-03 – 2008-04)