Operations Manager - Taskmo - Bangalore, Karnataka
(2022-01 - 2022-05)
Mass lay offs
- Operation process to execute project sat scale, improvements in processes at every level in operations
- Setting an On-boarding process for BTL level of branding, promotion, support services and providing internal consulting, Analyze and identify key improvement are as in the existing supply value chain
- Design and execute pilot projects that can then be scaled by operations team, data tracking systems and digital tools that build a robust Operations process at scale
- Co-ordinate with client customers to follow order sample collection in an assigned location the operation/ Fleet Manager Health tech role during the outbreak of a pandemic time
Senior Analyst - AKNA Medical Pvt Ltd - Bangalore, Karnataka
(2021-03 - 2021-10)
Working for PAN India PO request and also subsidiary entity of aknamed group as AKNA customer, AKNA internal WH, Shreeji, Impex, Allumer, Vardhaman and supplythis
- The formal order placement or closing of the deal(issuing by the customer of a Purchase Order) Order acknowledgment/Confirmation - Confirmation that the order is booked and or received
- Verifying Hospital details from the data base and maintaining UOM no with quantity in each line Item Verification on shipping and right ware house to shipping address product soon
- Daily Orders books close500no. and supportin smoothing of auto-process Individual lead problem-solving and build elegant, maintainable solutions to complex problems
Associate Consultant - IQVIA India - Bangalore, Karnataka
(2011-11 - 2016-12)
Consultant working with Pharma client on trend reports, forecasting, and sales reports. Process Lead for Ad-hoc commercial analytics services with 15 FTE in Health Care Relational Services.
- We consultant will be working with a Pharma client to help them with trend reports, forecasting, and sales reports. Will require the analyst to pull data from multiple sources which will include sales data, physician data, sales force data, and call plans. The analyst will need to manipulate large datasets, up to and including several million records at a time, in order to have the right explanation of data using Mainframe and WsFTP tool.
- Process Lead from 3.5 yrs for Ad-hoc commercial analytics services (Prescriber data, Plan level data, pharma data or Health Care data provider) with 15 FTE in Health Care Relational Services - provides comprehensive and integrated view of the evolving Healthcare Industry by aligning and linking the organizational (B2B) and Professional (P2B) relationships among the different organizational types including group practices, hospitals, clinics and other healthcare provider organizations. Where ad-h
- Proactively identify gaps, report on quality trends make recommendation for Improving and enhancing the existing framework / process. Work closely with client to proactively understand business needs and identify possible solutions to issue
- Mange team process and ensure equality and productivity targets Handle escalation effectively and Aiming reduce escalation form one time activity. Monitor transactions on going basis and take corrective steps
Senior Process Associate - Accenture Services Private Limited - Bangalore, Karnataka
(2011-03 - 2011-10)
Worked as Customer Service Representative for Project EDF energy service UK region.
- Worked as Customer Service Representative of Project EDF energy service UK region. Provided business intelligence and strategic insights for a major global conglomerate to enter Indian e-commerce space.
- Developed market entry strategies, company profiling and performed competitor benchmarking to understand the industry landscape and competition
Process Associate - Hawlett Packard Private Limited - Bangalore, Karnataka
(2009-03 - 2011-02)
Order Management department which mainly deals with the EMEA region, managing the Process for Integrated Sales Europe region with a team of 20 Members.
- Order Management (Customer Sales & Support Organization) department which mainly deals with the EMEA region, managing the Process for Integrated Sales Europe region with a team of 20 Members. OM department supports volume business which includes processing Orders
- SPOC for query raised by the Team and the same is discussed with the Customer Timely escalation of Orders to the Transaction Management to avoid delays
- Achieving Utilization and Efficiency as per the Management requirements. Ensure the transactions are processed within the agreed time frame (TAT)
- Perform at zero defects at Quality and Planning for Production for Current day Regular reviews with management on the process and updates
- Preparing Daily Incomplete Transaction Value Report
