Balaji C

Accessibility Testing Specialist with 4+ years of experience delivering WCAG 2.1 and WCAG 2.2 AA-compliant web and mobile applications for enterprise clients. DHS Trusted Tester certified with deep expertise in manual accessibility testing, screen reader validation (JAWS, NVDA, VoiceOver, TalkBack), keyboard operability, and ARIA implementation. Proven ability to execute 200+ test cases per release cycle, identify critical accessibility defects, provide actionable remediation guidance, and collaborate cross-functionally with development, UX, and product teams to ensure Section 508 and ADA compliance.

Experienced in leveraging automated tools (Axe DevTools, WAVE, ANDI) alongside manual testing to deliver fully inclusive digital experiences at scale.

Accessibility Testing Specialist at Cognizant Technology Solutions Pvt. Ltd. (2022-02 – Present)

Client: Prudential Insurance

• Executed 200+ accessibility test cases per release cycle for enterprise web and mobile applications, validating WCAG 2.1/2.2 AA compliance across screen readers, keyboard navigation, and semantic HTML structure.
• Conducted comprehensive screen reader validation using JAWS, NVDA, VoiceOver, and TalkBack across multiple browsers (Chrome, Safari, Edge) and devices (iOS, Android, Windows, macOS), identifying critical usability barriers.
• Logged, tracked, and managed accessibility defects end-to-end in Jira, including root cause analysis, WCAG success criterion mapping, and detailed reproduction steps to accelerate developer remediation.
• Performed in-depth accessibility audits for web and mobile platforms aligned with WCAG 2.1/2.2 and Section 508 standards, covering keyboard operability, heading hierarchy, color contrast ratios, alternative text, ARIA roles, and dynamic content announcements.
• Authored accessibility test plans, detailed audit reports, and compliance documentation, providing clear evidence of conformance for regulatory and stakeholder review.
• Contributed HTML and CSS code updates to resolve identified accessibility defects, including implementing correct ARIA landmark roles, labels, and semantic element corrections in collaboration with development teams.
• Functioned as an embedded Accessibility QA Engineer and Digital Accessibility Analyst, owning the full audit-to-remediation workflow — from accessibility test strategy and defect analysis to compliance reporting and developer consultation — across web and mobile platforms.
• Verified accessibility fixes across multiple releases to ensure defects were fully remediated and no regression issues were introduced.

Bachelor of Engineering in B.E. – Prince Shri Venkateshwara Padmavathy Engineering College, Chennai (2021)

Higher Secondary Certificate in HSC – Sai Matriculation Higher Secondary School (2017)

Secondary School Leaving Certificate in SSLC – Sai Matriculation Higher Secondary School (2015)