Balaji Dharma

SAP S/4HANA FICO (C_TS4FI) certified finance professional with 2+ years of hands-on experience in SAP ERP Order to Cash (O2C) operations and SAP finance support. Skilled in cash application, accounts receivable, payment processing, bank reconciliation and month-end closing across European and North American entities. Strong working knowledge of SAP S/4HANA Finance modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA) and Bank Accounting, along with FI-SD integration.

Experienced in requirement gathering, configuration support, UAT, data migration validation and process automation using Advanced Excel, VBA, and Power BI. Seeking an SAP FICO Consultant, SAP Finance Analyst, or SAP Support role.

Process Expert – Cash Application Specialist at Capgemini Technology Services India Limited (2025-02 – 2026-04)

• Managed end-to-end cash application for European and North American customer accounts in SAP, allocating an average of 250+ daily receipts across wire transfers, ACH, cheques and lockbox files with 99% accuracy.
• Processed and validated bank statements from multiple payment channels, ensuring compliance with internal financial controls and audit requirements.
• Performed daily and monthly bank reconciliation and GL account reconciliation, investigating variances between bank balances and SAP records and posting corrective entries within close deadlines.
• Supported month-end and year-end closing including AR ageing analysis, open item clearing, intercompany balancing and preparation of close reporting packs for finance leadership.
• Resolved unapplied and unidentified cash by coordinating with collections, billing and customer contacts, reducing the ageing unapplied balance and improving cash posting turnaround.
• Built Excel VBA macros and Power BI dashboards for payment upload templates, exception tracking and DSO reporting, reducing recurring manual effort by approximately 40%.
• Collaborated with cross-functional teams and external clients to improve cash application processes and reduce outstanding payment issues.

SAP FICO Analyst / Order to Cash Executive at Technoforte Software Pvt Ltd (2024-05 – 2025-01)

• Supported SAP S/4HANA Finance operations and end-user queries across GL, AR and Bank Accounting, handling incidents, service requests and change requests within agreed SLAs.
• Assisted in Electronic Bank Statement (EBS) setup and troubleshooting, refining posting rules and search strings to increase automatic clearing of incoming payments.
• Executed customer invoice postings, incoming payment clearing and open item management using FB70, F-28, F-32, and FBL5N.
• Participated in SAP S/4HANA implementation activities including requirement gathering, business process mapping, configuration support, unit and integration testing and UAT coordination.
• Supported master data migration and validation for customer master and open AR items, reconciling legacy balances against S/4HANA prior to go-live.
• Prepared functional documentation including business process flows, configuration documents, test scripts, and end-user training guides.
• Partnered with SD and MM teams to resolve cross-module issues in the order to cash cycle, including billing document errors and account determination failures.

Master of Business Administration (MBA) in Finance – Sastra University (2022 – 2024)

Bachelor of Business Administration (BBA) – Bishop Heber College (2019 – 2022)