Balaji N

Over 19+ years of experience in the areas of Express Cargo – Distribution, Warehouse Operation, Express Transportation, Branch Operation, Key Account Management, Sales & Service, E-Com Middle and Last Mile Delivery Receivable Management. Expert in handling overall functioning of business excellence. Possess excellent interpersonal, communication & organizational skills with proven abilities in Sales and Marketing, Team Management, Customer Receivable Management, Relationship Management.

Branch Sr. Operation Manager - Gati Express & Supplychain Pvt. Ltd - Velappanchavadi

(2022-06)

Managing Gati Velappanchavadi Branch since Jun 2022. Overall Responsible for Operation, Sales, Receivables till date. Team Consists of 15 Staffs and 25 Outsourcing staffs through 20 incity vehicles.

Branch Operation Manager - Gati Express & Supplychain Pvt. Ltd - Sriperumpudur

(2018-06 - 2022-05)

Managing Gati Sriperumpudur Branch along with 5 Franchisee location since Jun 2018 to May 2022. Overall Responsible for Operation, Booking, Delivery, Sales / Receivables (FOD /Paid collection and timely Remittance etc). Team Consists of 10 Staffs and 30 Outsourcing staffs through 15 incity vehicles.

Asst. Manager- Ecom - Gati Express & Supplychain Pvt. Ltd

(2017-10 - 2018-05)

• Handling Ecom products Deliveries and Pickup (Amazon/ Flipkart /Rp Telebuy products)
• Handling customer requirement and Last Mile Deliveries
• Maintaining Dly. Run sheet for all Delivery PODs

Asst. Manager-Business Partner Development - Gati Express & Supplychain Pvt. Ltd

(2017-01 - 2017-09)

• Monthly Business Partner Addition and BP Performance Review
• Motivation with BP among them to service quality and improvement in deliveries
• BP Vehicle master updation and document checklist verified Monthly Basis

Key Account Manager - Gati KWE Ltd

(2014-01 - 2017-12)

• Handling 3 crore customer Business worth in single point of contact
• Entire Sales, Operation, Collection and Bill Submission followed
• Month on Month Incremental Business from customer and implement all set of customer requirement

Key Account Manager - Gati KWE Ltd - Corporate Office

(2006-01 - 2013-12)

Worked in Gati Ltd Corporate Office in Various Roles.

National Sales coordinator - Gati Ltd

(2006-01 - 2008-12)

• Focus on Business improvement and Customer wise profit and High Yield

Retail Sales coordinator - Gati Ltd

(2008-01 - 2010-12)

• Daily Business Review with Pan India Team for Business Improvement
• Implement Time to Time Incentive scheme & Team Motivation
• Focus on High Yield and Biz Growth

Contract Management - Gati Ltd

(2010-01 - 2013-12)

• All Credit contract Pricing and Mapping
• Contract Wise Profit Analysis and Monthly Periodical Review with Team
• DPH/ATF Fixing
• Customer Receivables / Deduction Accounting
• 100 % Invoice Submission and collection followups

Billing Executive - Gati Ltd

(2005-12 - 2005-12)

• POD based Bill Preparation and Bill Submission
• 100 % Bill Submission every month 5th and obtain Bill Acknowledgement
• Bill Submission and Payment followup to customer

Operation Executive - Unifreight India Pvt Ltd

(2001-01 - 2005-11)

• Worked as a Operation Executive
• Bill Submission and Payment followups

Diploma - Electronics and Communication Engg. - D.D.C.S.M Polytechnic