Balaji Nagendra Mendu

OCI Solution Architect at TechnoGen Inc (2025-12 – Present)

Spearheading enterprise OCI architecture and solution engineering, designing highly available, scalable, secure, and governance-aligned cloud platforms for mission-critical workloads.
Architecting advanced OCI Generative AI and Agentic AI ecosystems, leveraging LLMs to enable intelligent automation, decision intelligence, and enterprise-wide digital transformation.
Leading end-to-end implementation of LLM-driven and Agentic AI platforms, encompassing solution architecture, AI orchestration, prompt engineering, API integration, and seamless integration with Oracle EBS, WebLogic, and enterprise middleware.
Driving cloud infrastructure automation and operational excellence through Terraform, OCI SDK/CLI, and DevOps pipelines, while establishing robust security and governance using IAM, Cloud Guard, Security Zones, and enterprise compliance controls.

Senior Oracle Consultant at AscendionDigital Solution Pvt Ltd (2025-06 – 2025-09)

OCI Architecture & Infrastructure: Expertise in provisioning and managing OCI compute, storage, networking, and database services, with strong focus on IAM, compartmentalization, HA/DR, observability, governance, and cost optimization.
Cloud Security & Governance: Proficient in implementing IAM policies, encryption, audit logging, security controls, Cloud Guard, and governance frameworks to protect enterprise workloads and ensure regulatory compliance.

Senior IT Consultant at Oracle India (2016-11 – 2025-04)

Directed architecture and operations of Oracle Cloud Infrastructure (OCI) across compute, storage, networking, and database layers, achieving 20% reduction in operational costs through optimized resource utilization and automated scaling.
Implemented end-to-end DevOps pipelines with Terraform, Ansible, Jenkins, and Git, reducing deployment time by 50%, ensuring security compliance, and standardizing multi-environment configurations.
Administered and tuned Oracle WebLogic and SOA Suite environments — optimizing JVM performance, implementing DR strategies, and achieving 99.98% uptime across mission-critical middleware systems.
Directed incident management and root cause analysis (RCA) programs under strict SLA terms, reducing mean-time-to-resolve (MTTR) by 30% and elevating infrastructure reliability and service continuity metrics.
Architected enterprise Generative AI and Agentic AI solutions leveraging LLMs, Prompt Engineering, RAG, Vector Databases, LangChain, LangGraph, and AI Orchestration to enhance Oracle ERP (EBS/Fusion) business processes and intelligent automation.
Integrated AI services with Oracle EBS, Oracle Fusion, OCI AI Services, and middleware using Python, FastAPI, REST APIs, Docker, and Kubernetes, implementing AI governance, AI security, model deployment, tool/function calling, and enterprise integration.

Senior Oracle Apps DBA at Infosys (2015-07 – 2016-09)

Conducted comprehensive operational analysis and functional implementation of Oracle Applications R12, ensuring seamless legacy application maintenance and business continuity.
Managed support calls (TPRs) via Remedy, efficiently analyzing issues and delivering timely resolutions to enhance user satisfaction and operational performance.
Deployed and managed Oracle SOA Suite, including data source creation, JMS destinations, and web service security, to enable robust and secure enterprise integration.
Maintained production SOA instances to ensure high availability, proactively addressing performance and reliability concerns.
Led backup and recovery activities for Oracle SOA Suite dehydration store, safeguarding critical business process data.
Configured JDBC Connection Pools and Multipools for Oracle, MySQL, DB2, and SQL Server to optimize connectivity and data access across platforms.
Administered, monitored, and troubleshot WebLogic Server environments using Admin Console and JMX, ensuring stable and efficient middleware operations.
Installed, configured, and managed Oracle BPEL, ESB, and BAM, enabling seamless and agile business process integration.

Tech DBA at Yahoo Inc (2015-03 – 2015-07)

Provided expert database administration support for Yahoo's infrastructure, ensuring optimal performance, reliability, and uptime for mission-critical systems.
Managed database installations, patching, and upgrades to maintain seamless operations and up-to-date environments.
Performed advanced performance tuning, query optimization, and troubleshooting, effectively resolving complex database-related issues.
Implemented robust backup and recovery strategies, safeguarding data integrity and enhancing organizational security.
Collaborated closely with development and operations teams to streamline database processes and drive continuous improvement.

Sr. Consultant at Capgemini Consulting India (2012-08 – 2015-02)

Performed daily health checks to ensure optimal system stability, availability, and capacity planning.
Applied patches, upgrades, and cloned instances as part of routine system maintenance and lifecycle management.
Configured and managed printer setups and user-related environment settings, delivering streamlined support for operational continuity.
Raised and monitored Meta-Link Technical Assistance Requests (TARs) to expedite patch updates and critical support issue resolution.
Defined and configured new Concurrent Managers, optimizing process scheduling, resource allocation, and workload balancing.
Monitored concurrent processing jobs and resolved execution failures to ensure smooth batch processing and timely completion of business operations.
Managed user accounts, security permissions, and responsibilities to enforce access controls and compliance within the system.
Generated and analyzed system, error, and output logs to proactively identify and resolve operational issues.
Collaborated with cross-functional teams (DBAs, developers, support) to address incidents, implement enhancements, and improve system performance.
Created and maintained comprehensive system documentation, including change logs, configuration records, and support procedures.
Provided end-user training and support, promoting best practices and efficient system usage across the organization.

Consultant at ITC Infotech (2009-05 – 2012-07)

Managed daily production database activities, including monitoring growth and performance.
Applied patches for enhancements and bugfixes using Ad Patch and O-Patch.
Cloned Oracle E-Business Suite 11i instances for development and testing purposes.
Created and managed custom Concurrent Managers, including: Starting and stopping concurrent managers. Rescheduling requests and purging historical concurrent request data. Performance tuning and monitoring concurrent manager operations.
Administered and supported Oracle Application Manager (OAM).

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