Balasaheb Goad

I believe my experience is well aligned with the organisation's goals and future growth plans.

Assistant Facility Manager - Prism Services Property solutions pvt Ltd. - Blueridge City SEZ IT Park -phase 1

(2022-01)

• (Operation Management) take round of facility regularly to identify issues in and initiate immediate rectification actions
• (Staff Management)Need housekeeping operations staff & supervisor
• Responsible for complete upkeep of the site high standards of operations,Maintainance and cleanliness
• Arrangement of all consumables and supply for clients/VIP Visit
• Taking care of the day to day activities of guest house,multipurpose hall,meeting rooms
• (Food hygiene & Safety )Managing micro kitchen for stacking food and beverages,cleanliness,vending machine,stock Maintainance and all time availability of the same
• (Co-ordinating and planing)essential central services such as reception,security,Maintainance,cleaning,waste disposal and recycling
• Inspect the turn out and attendance of the staff and sign the shift register
• Hold regular briefings with supervisor/reception/security guard( Front desk and housekeeping personnel
• Oversee the caterer are maintaining highest standard of hygiene in the service area
• Oversee that the quality and quantity of the food supplies are meeting the requirement
• (Administrative Task)handle administrative duties like record keeping,procurement,vendor management
• Ensure quality of cleaning meet as per standard of company SOP
• (Customer service) make sure high standard of customer service maintained excellent customer service & communication skill

Facility Executive / Sr Facility Executive - Prism Services Property solutions pvt Ltd. - Blueridge City SEZ IT Park -phase 1

(2015-05 - 2021-12)

• Site operation management
• Monitoring of housekeeping related activities
• Interfacing with pest control for carrying out the pest control activities at the facility.
• Interacting with the housekeeping vendors
• Taking facility rounds and find out snags and raising guts tickets for the same
• Provide assistant to FM in all administrative functions,security issues and facility services and any other administrative functions deemed by client.
• Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day.
• Meet the housekeeping incharge during the shift to discuss and communicate priorities for the shift and the address complaints.
• Oversee the pantry equipment's and reproaches equipment operations during the shift and identify issues and take necessary action
• Communicate to the FM all incidents issues and pending problems.
• Indent monthly requirement for soft services as per the month budget
• Involve in vendor staff training and development
• Oversees horticulture requirement at site
• Maintain Asset Register.
• sign the shift register

Front desk Executive - Della Resort - Lonavala

(2012-06 - 2015-04)

• Welcome guest upon on arrival
• Process arrival & departure, manage room assignment
• Process guest folio and verified payment methods
• Reservation Management
• Guest complaint handling

Front office Associate - Ambience Hotel - Pune

(2011-08 - 2012-06)

• Warmly greet and welcome guest
• Do check in and check out procedure
• Follow the Standard operating procedure of hotel
• Handling the hotel bookings & reservation
• Handle Telephone Management

Industrial Trainee - Ramada international hotel - Mumbai (Powai)

(2009-12 - 2010-04)

Completely all tasks efficiently and timely as instructed by industrial managers

Diploma in Hotel Management - Hotel Management (2011)

B A - English (2015)

HSC (2007)

SSC (2004)