Baljinder Malhan

Dedicated and Hardworking candidate who is seeking hardworking position. Ready for practical experience and enthusiastic about demonstrating leadership skills. Prepared to learn while guiding and supporting team more over Responsive Service Engineer proudly offering in-depth experience in industry.

Customer service oriented and diligent with over 3 years of experience providing industrial general technical direction and assistance. Strong project management and field service management skills with excellent command of oral and written English. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving.

Driven to deliver high-quality service and consistent results.

Supervisor at Griffin and Brand (2024-01 – 2026-12)

• Improved workflow efficiency by developing process improvements.
• Coordinated project tasks for successful and timely completion.
• Oversaw daily operations ensuring consistency in quality and service delivery.
• Enhanced team productivity with efficient delegation of tasks.
• Answered phone calls and responded to emails from clients.
• Most over manage 60 people on phone calls and emails.

Supervisor at A1 Balustrade ltd. (2022-08 – 2024-01)

• Supervised activities of workers and enforced safety regulations.
• Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
• Dealt with customer complaints and rectified product and service issues.
• Looking for inventory and transportation of the material.

Management trainee at HDFC Sales and Finances (2021-07 – 2021-10)

• Gained skills, knowledge and experience working across various departments including production, marketing and operations.
• Worked closely with mentors to enhance leadership and managerial skills.
• Assisted with day-to-day operations and completed assigned management tasks.
• Executed tasks across departments, gaining practical experience in diverse operational functions.

Marketing head at Jai Ambey Textile ltd. (2017-08 – 2021-07)

• Analyzed sales reports to identify trends and update strategies.
• Optimized sales methods to best engage, acquire and retain customers.
• Oversaw planning and execution of targeted sales and marketing strategies.
• Developed marketing plans to support department strategies.
• Conducted regular market assessments to stay current on trends and maintain readiness for changes.

Master of Science in Logistics Data analysis and supply chain management – University of Bradford (2021-10 – 2022-11)

Master of Business Administration in Marketing and Human Resource management – Guru Nanak Dev Engineering collage (2018-08 – 2020-06)

NVQ Level 4 in Mechanical Engineering – Lovely Professional University (2014-08 – 2018-07)