Baljinder Singh

Results-driven IT Engineer with 3+ years delivering end-to-end desktop, network, and hardware support across enterprise environments. Skilled at rapid troubleshooting, system deployment, and maintaining high uptime for critical infrastructure.

IT ENGINEER - SKYOS INFO | MOHALI - Mohali

(2025-09 - 2026-06)

• Deployed and maintained Windows 7/10/11 systems, managing imaging, patching, and software configuration across the organisation
• Resolved LAN/Wi-Fi, DNS, DHCP, and TCP/IP connectivity issues, coordinating with network/server teams to minimise downtime
• Installed and configured CCTV/DVR/NVR systems, printers, and peripherals; maintained IT asset inventory and hardware/software records

DESKTOP SUPPORT ENGINEER - DESKTOP SUPPORT ENGINEER

(2022-08 - 2023-04)

• Delivered L1/L2 desktop support for hardware, OS, and application issues; managed ITIL incident lifecycle from logging to resolution
• Performed system imaging, data backup, preventive maintenance, and antivirus deployment across multiple client sites
• Provided remote support for user login, performance, and Office/Outlook issues, reducing on-site escalations significantly

IT ENGINEER - AFORESERVE.COM LTD., MOHALI - Mohali

(2022-02 - 2022-08)

• Supported SBI and RBI projects handling AMC desktop repairs, Windows 10/11 builds, NAC/ClearPass issues, and Outlook configuration

Three months - IT - PANJAB UNIVERSITY, Ropar

One-year Diploma - O level

One-year Diploma - Web Repair - Delhi

Three-Year Diploma - Computer Engineering - PUNJAB TECHNICAL UNIVERSITY, Mohali (2011-06 - 2014-06)

12th - GOVERNMENT SCHOOL, Mohali (2009-03 - 2011-03)

10th - GOVERNMENT SCHOOL, Mohali (2007-03 - 2009-03)