Banu Pratap M

Dear Sir/ Madam

Quality is a never ending journey….. After scaling the heights of quality with Toyota over 17 years I realised many more remain to be scaled . Driven by the delight for challenges and fuelled by Kaizen, I am applying to your great company.

I would be grateful if you can consider me for any post that my experience and skills could match, and give me an opportunity to make your company grow.

~ Experience includes a two-year work tenure at HQ in Japan, early in my career, where I got a first-hand understanding, experience of nitty-gritties of the system & processes to reinforce my Quality DNA further.

~ Add to this my fluency in the Japanese language and rapport with the expats/HQs helped in getting across issues with clarity, and also eliciting a quick response from them with the solutions. I also successfully presented in Japanese in Japan in 2017 at the Global IT Fair about the dashboard.

~ A cool, analytical mind along with fact-finding approach helps me get to the root of problems. This in turn gives me great stress resistance to deal with critical issues and strict deadlines proactively and responsibly.

~ Deep customer empathy being my forte, and enjoying great rapport within my team and the larger Toyota Team, I facilitate solutions for product related issues raised by customer ensuring a quick turnaround.

~ Further to this I have a basic knowledge of A2-Level German language and a flair for foreign languages which keeps me interested in brushing up on the language by reading old study (B1 Level) material.

Globetrotting being my greatest passion, I adapt easily to any place, culture anywhere across the globe.

Attached please find my CV for further details to help you assess my suitability for any post.

I look forward to a personal interview to take this forward.

Yours sincerely

Banu Pratap M