Battula Swetha

To work in a challenging and dynamic environment, to acquire a dignified position where I can effectively contribute my skills for the growth of the organization as well as my individual growth.

International voice process - Rely IT service

6months of experience

• Handle inbound and outbound calls to communicate with clients, regarding training programs, and services.
• Explain training courses, certifications, and career opportunities to prospective students or clients to help them choose suitable programs.
• Generate leads through calls, maintain follow-up communication, and ensure timely conversion of enquiries into enrollments.
• Gather feedback from trainees and clients after sessions to ensure service quality and identify improvement areas.

SSC - St Charles (2016)

Inter - Narayana Junio r College (2018)

Graduatio n - krishnav eni degree college (2023)