Bhabesh kumar Sahu

Dynamic and technically proficient professional with expertise spanning System Administration, client-centric operations, and data analytics, seeking growth in IT Admin, MIS Executive, or Data Analyst roles across diverse industries. Leveraging a strong background in customer handling within high-volume environments to seamlessly understand client requirements and maintain excellent stakeholder relationships. Adept at managing network infrastructure while utilizing data stacks like SQL, Power BI, and Advanced Excel to optimize operational efficiency, streamline workflows, and deliver data-driven business reporting.

Network system administrator at Silicon Media (2026-01 – Present)

Managed user lifecycles, network infrastructure, and office systems via Google Admin Console and AnyDesk to deliver comprehensive remote and on-site IT support.

Green light expert 1 at eTeam Info Services Pvt Ltd (2025-01 – 2025-11)

Managed onboarding, account setup, and document verification for Uber driver-partners while resolving technical and operational issues across phone, chat, and email channels.

Customer care executive at Conneqt Business Solutions Pvt Ltd (2024-12 – 2025-03)

Delivered professional support by resolving high-volume inbound inquiries regarding products, billing, and account management while accurately maintaining CRM records. Cultivated critical skills in communication, active listening, and problem-solving, preparing for future roles in operations, technical support, and IT services.

Data Analyst Trainee at MedTourEasy (2023-12 – 2024-01)

Completed Data Analyst Traineeship at MedTourEasy, earning Google Analytics Professional Certification. Led a project analyzing the death rate relationship between left-handed and right-handed individuals, honing expertise in healthcare analytics and advanced data analysis techniques.

B.Tech in CSE – GIET University (2021-11 – 2025-04)

Diploma in Civil Engineering – Sk. DAV Govt Polytechnic (2019-07 – 2022-09)