Bhagi Bhagivaghela

Dedicated banking professional with experience in Gold Loan sales, customer acquisition, documentation, relationship management and MIS reporting. Skilled in lead generation, customer service, loan processing and achieving business targets.

Officer – Gold Loans (Retail) - HDFC Bank Ltd. - Vadodara, Gujarat

(2025-04)

Band: S1

• Generate leads for Gold Loan business.
• Acquire new customers and explain Gold Loan products.
• Handle end-to-end Gold Loan application processing.
• Verify KYC and loan documentation.
• Prepare and securely pack Gold Loan packets.
• Maintain MIS and customer records in Microsoft Excel.
• Ensure compliance with bank policies.
• Build customer relationships and achieve monthly sales targets.

Sales Representative - Team Space

(2022-06 - 2025-03)

• Lead generation and customer acquisition.
• Promoted financial products.
• Supported loan documentation and customer service.
• Achieved assigned sales targets.

B.Ed - Sardar Patel University (2018)

B.A. - English - Sardar Patel University (2016)

HSC - G.H.S.E.B (2013)

SSC - G.H.S.E.B (2011)