Bhagyashree A

AWS Cloud Operations Engineer with 4+ years driving infrastructure reliability, observability, and automation across 25+ AWS accounts at enterprise scale. Proven track record of reducing deployment time by 75%, achieving 98% patch compliance across 80+ Linux servers, and delivering 20% monthly cloud cost savings through systematic optimization. Hands-on expertise in CloudWatch, Terraform, Python (Boto3), Infrastructure as Code (IaC), and ITIL-based incident management — with growing depth in CI/CD pipelines, containerization, SLO/SLA management, and Site Reliability Engineering (SRE) practices.

Targeting Cloud Operations

Engineer and Site Reliability Engineer roles where operational excellence, high availability, and reliability engineering intersect.

Cloud Operations Engineer - Wipro Ltd. - Pune, Maharashtra

(2022-02 - 2026-07)

• Managed and secured 25+ AWS accounts across EC2, S3, IAM, VPC, RDS, and monitoring stacks — enforcing least-privilege IAM policies, Service Control Policies (SCPs), and compliance guardrails. Standardized WAF and ALB deployments using CloudFormation templates. Configured 20+ ALBs with SSL/TLS certificates, path-based routing, and health checks to ensure high availability and secure traffic distribution.
• Architected a comprehensive Monitoring and Alerting solution using CloudWatch (dashboards, alarms, log groups, metric filters) across production workloads, reducing mean time to detect (MTTD) incidents by 40%, cutting alert noise by 30%, and improving SLO adherence from ~94% to 99.2%.
• Automated EC2 provisioning and backup workflows using Python (Boto3) and Shell scripting, demonstrating strong Problem Solving to eliminate ~14 hours/week of operational toil and reduce deployment time from 20 minutes to under 5 minutes (75% faster).
• Designed and implemented VPC architectures with subnets, NAT gateways, NACLs, and Security Groups aligned to zero-trust principles, securing network boundaries for 10+ internal applications.
• Executed Linux patching and compliance validation across 80+ RHEL/CentOS/Ubuntu servers, achieving 98% patch compliance and reducing vulnerability exposure by 35%.
• Owned end-to-end incident response for P1/P2 production issues, applying SRE Best Practices to lead triage, root cause analysis (RCA), and postmortems — reducing repeat incidents by 30% and consistently restoring services within defined SLA windows.
• Delivered 20% monthly cloud cost reduction through rightsizing, S3 lifecycle policies, reserved instance planning, and unused resource cleanup across 25+ accounts.
• Authored and maintained 15+ runbooks and SOPs for repeatable CloudOps tasks, improving incident response consistency and reducing mean time to resolve (MTTR) for known failure patterns.
• Managed ITIL-compliant change management workflows in ServiceNow for patching cycles, release rollouts, and infrastructure modifications — maintaining zero unauthorized changes.
• Automated EC2 instance start/stop schedules using AWS Lambda, resulting in a 40% reduction in non-production cloud costs and eliminating manual operational overhead.

Infrastructure Operations Engineer - Wipro Ltd. - Pune, Maharashtra

(2021-02 - 2022-01)

• Administered HPE 3PAR and Primera SAN environments supporting enterprise workloads and backup systems — managing 150+ LUNs, snapshots, and firmware upgrades with 99% storage uptime.
• Led capacity planning and migration of 15+ TB storage, improving utilization efficiency by 25% and decommissioning legacy systems to reduce annual maintenance overhead.
• Collaborated with cross-functional teams and stakeholders to drive disaster recovery (DR) planning and storage performance tuning, improving I/O throughput by 20% and reducing recovery time objective (RTO) by 30% for critical workloads. Initiated and led monthly DR testing for EC2 instances to ensure infrastructure resilience.
• Managed Windows Server (2016/2019/2022) on AWS EC2 and Azure VMs — handling patching via AWS SSM, DNS/DHCP/IIS configuration, SSL certificate management, and antivirus hardening.
• Executed lift-and-shift cloud migrations for Windows workloads to AWS and Azure with minimal downtime, strengthening business continuity through integrated backup and recovery solutions.

M.Tech - Infrastructure & System Engineering - Birla Institute of Technology And Science, Pilani (BITS Pilani) (2025-12)

B.Sc. - Computer Science - Savitribai Phule Pune University (2021-02)