Assistant Delivery Manager
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A Dynamic Professional with total 17+ years of work experience in Accounts Receivable (AR) follow-up, Denial Management, Eligibility Verification, Prior Authorization and Credit Balance resolution across both Hospital and Physician Billing domains and would like to continue establishing my skills for betterment of the organization.
Assistant Delivery Manager at Access Healthcare (2024-04 – 2026-04)
Led end-to-end AR and denial management, driving strategies to reduce aging and improve collections. Managed a 120+ member team, strengthened capabilities through training, ensured client deliverables and profitability, implemented process improvements for SLA/TAT compliance, and provided regular reviews and mentoring.
Senior Team Leader at Medusind Solutions (2010-02 – 2024-04)
Managed and optimized medical billing projects to deliver high-quality results, improved team productivity through workflow enhancements, led knowledge-sharing initiatives, resolved escalations effectively, and achieved significant reductions in turnaround time and workload volume.
AR Caller at India Healthcare Services (IHS) (2008-07 – 2010-01)
Managed single-provider claims with strong attention to detail, streamlined processes through innovative solutions, collaborated with the team for efficient processing, reduced claim turnaround time, and used analytical skills to identify and resolve discrepancies.
BE in Computer Science – Raja Rajeswari Engineering College (2005 – 2008)
