Bharat Negi

7+ years of banking experience with focus on branch operations and customer satisfaction. Expertise in cross-selling, product knowledge and service best practices. Calm under pressure, strong client relationships and business development. Skilled communicator fostering team environments and customer loyalty.

Teller Authorizer - HDFC Bank - Gurgaon

(2023-06)

• Day-to-day Teller/Authorizer operations.
• Cash and NEFT/RTGS processing.
• Customer walk-in relationship & product cross-sell.
• Vault/Key custodian and batch handling.

Customer Relationship Officer (Deputy Manager) - Bandhan Bank Ltd - Gurgaon

(2021-09 - 2023-04)

• RBI & HO circular handling.
• Health & safety supervision.
• Customer follow-up and ops compliance.

Teller (Bank Officer) - IDFC BANK Ltd - Gurgaon

(2020-05 - 2021-09)

• Cash & draft transactions, FD/DD handling.
• Clearing cheques and reconciliation.
• Audit reports, vault limit & high-value transactions.

Business Development Executive - CSB BANK LTD - Gurgaon

(2018-03 - 2020-04)

• Sales of savings/current accounts.
• Cross-selling PL, HL, LAP & insurance.
• Customer service quality and complaint handling.

MA - Sri Dev Suman Uttarakhand Vishwavidyalaya (2015 - 2017)

BA - Garhwal University (2012 - 2015)

12th - Arts - Kendriya Vidyalaya (2012 - 2012)

10th - Kendriya Vidyalaya (2010 - 2010)