Bharath Kumar

I am committed and a goal-oriented professional with over 7+ years of experience in the Virtualization environment and Wintel Administration and I look forward to a position to utilize my skills and abilities in the technology industry that offers professional growth while being resourceful, innovative, and flexible.

Lead software Engineer at Virtusa (2024-10 – Present)

Client: Huntington National Bank (HNB)

• Windows servers troubleshooting, low disk space issues, CPU and memory Utilization, and Decommission Tasks, Server Build, OS Harding Post Build Activities, Snapshot trigger, checking servers Backup failed.
• Windows Server administration is well versed in planning and deploying Windows 2008/2012/2016/2019/2022 domains with complex business requirements.
• Working different hardware Vendors like Nutanix and CISCO for replacing parts,
• Ports enable and disable issues
• Monitoring the performance and health checks like Memory, CPU, and Disks at the Virtual machine and ESX/ESXi Host level.
• Worked on Splunk and Zeno Monitoring tools.
• Day-to-day administration and Operational support of any server OS-related issues.
• Windows Server Manager Administrator, Configuration
• SCCM PATCHING and BigFix Patching for Windows Servers.
• Coordinate with vendors to replace any physical servers having issues.
• Working on ticketing tool SNOW
• Raising Changes for any activity.
• Installation of any third-party tools as per client requirements.
• Cluster configuration for SQL servers
• Unexpected server reboots
• BSOD and PSOD issues
• OU movement and AD object deletion.

Software Engineer at OSI Digital (2024-01 – 2024-10)

Client: Hyundai Auto Ever America

• Windows servers troubleshooting, low disk space issues, CPU and memory Utilization, Enable and Disable TLS 1.0,1.1,1.2 and.Net framework installation, decommission process, Server Build, OS Harding Post Build Activities, Snapshot trigger, checking servers Backup failed.
• Windows Server administration is well versed in planning and deploying Windows 2008/2012/2016/2019 domains with complex business requirements.
• Day-to-day administration and Operational support of any server OS-related issues.
• Windows Server Manager Administrator, Configuration
• SCCM PATCHING for Windows Servers.
• Coordinate with vendors to replace any physical servers having issues.
• Working on ticketing tool SNOW
• Raising Changes for any activity.
• Installation of any third-party tools as per client requirements.
• Cluster configuration for SQL servers
• Unexpected server reboots
• BSOD issues
• OU movement and AD object deletion.

Software Engineer at Tech Mahindra (2022-07 – 2024-01)

Client: Scotia Bank and DCRC Migration

• Worked on DCRC Migration for Windows Responsibility.
• Installed agents required for the migration.

Remote Service Engineer at Philips (2021-05 – 2022-06)

• Working as an Engineer responsible for Administration, monitoring, Test, and Support of the IT infrastructure for a mining client, which includes Shavlik and Troubleshooting.
• Configuration, administration, testing, and supporting of Shavlik.
• Provide L2\L3 technical support and administration support to all the users and different sites spread across the globe.
• Coordination with end users and Tech PMO for all service requests & escalation.
• Maintain all necessary IT-related documents & reports.
• Providing Technical assistance for the test team, and working as an intermediate person between the Test team & Development for the IT Infrastructure support professional system 1 Admin at DXC Technology (2017-09 – 2021-05)

Client: Marathon Petroleum Corporation. Responsibilities: Providing L1/L2 Support for Windows Server to MPC

• Accomplishments include successful maintenance of 3800+ servers of MPC.
• Maintaining the Windows 2008 2012, 2016, and 2019 servers.
• Day-to-day administration and Operational support of any server OS-related issues.
• Windows Server Manager Administrator, Configuration and Migration (Roles and Feature).
• Provide Support 365x24x7 on call/Mail/Chat/Tickets/Service Requests/Change Tasks.
• Work with Change and Problem Management tickets.
• Perform Server startups and shutdowns as required for Normal Operations, emergencies, and recovery efforts
• Providing access and updating the user/computer object attributes and container (OU) movements while troubleshooting the sync issues.
• FSMO Role Transfers.
• Finding out the root cause for Unexpected Shutdown alerts using the Debugging tool and finding out a proper resolution.
• Configure Failover Cluster Setup as per requirement.
• Hyper v Manager.
• Providing updates on day-to-day Operations over calls every week to Internal and client leads.
• Working with a vendor for root cause analysis.
• Working on applying appropriate software upgrades, service packs, security updates, and hotfixes to workstations and servers to maintain industry compliance.
• Provide monthly reporting of patching activity work with local teams to resolve patching issues.
• Perform patching activity as well as Download KB’s for 3800 + servers to MPC.
• Responsible for Failed KBs in SCCM Patching.
• Working on different VMware products like VMware ESX/ESXi, VMware Converter, and ESX server 5. x,6.x,7.x
• Installing and configuring ESX/ESXi servers in a VMware environment.
• Managing VMware vSphere environment using Virtual Center (VC) appliance.
• Creating and managing virtual machines and installing VM Tools into VMs.
• Managing VMs using VMware Virtual Centre.
• Monitoring the performance and health checks like Memory, CPU, and Disks at the Virtual machine and ESX/ESXi Host level.
• Configuring, managing Clusters, and enabling HA and DRS cluster features.
• Performing clones, snapshots, clod, and hot migrations.
• Creating templates and deploying VMs from templates and allocating resources.
• Creating duplicate VMs using cloning technology.
• Moving VMs from one data store to another using Storage VMotion.
• Adding data stores to ESX/ESXi servers to create and manage the VMs.
• Update VMware tools and ESX /ESXi Hosts Patching using update Manager & Life cycle Manager.

B. tech – JNTUH University