Bharath Murali
B.COM COMPUTER APPLICATION
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About
Detail-oriented and dependable commerce graduate with a solid foundation in computer applications, accounting principles, and MS Office, looking for an entry-level position in a reputed organization. I am eager to learn, adapt to new environments, and support day-to-day operations with efficiency and professionalism.
Experience
Relationship Officer - HDB Financial Services
(2024-07-01 - 2024-09-31)
- Maintained and steadily grew strong customer relationships by clearly explaining financial products, understanding customer needs, and driving deposit mobilization, consistently closing 8+ loan files per month in a fully commission-based role.
- Boosted conversion rates and repeat business by using proactive communication, timely follow-ups, and professional client service, contributing to approximately 99% customer satisfaction and long-term customer retention
Senior Customer Service Associate - First Source Solutions
(2024-06-11 - 2025-05-31)
UHG Claims adjudications - First Source Solutions
(2024-06-11 - 2025-05-31)
Handled UHG dependent care claims adjudication by carefully reviewing submitted child care–related expenses and supporting documents, checking them against Dependent Care FSA and other applicable benefit plan rules to determine eligibility, and deciding whether to approve or deny reimbursement while maintaining accuracy, compliance, and timely processing.
Claims Processing - Genesis Approvels
(2025-06-01 - 2026-03-23)
Our process involves a structured claims review process by carefully verifying customer medical claim data and supporting documents against established company policies and eligibility guidelines, forwarding accurately approved cases to the next processing queue and returning incorrect or incomplete claims to customers with clear instructions for rectification to ensure accuracy and compliance.
Education
SSLC - Bishop Ubagaraswamy Hr. Sec. School (2018 - 2019)
HSC - Bishop Ubagaraswamy Hr. Sec. School (2020 - 2021)
B. Com Computer Application - Computer Application - Rathinam College of Arts and Science (2021 - 2024)
