Bhargav Nishad

Commvault Backup Administrator with 3 years of experience in enterprise backup, recovery, and data protection across Windows and Linux environments. Expertise in Commvault v11, SQL Server backups, and disaster recovery operations. Strong track record of maintaining high backup success rates, ensuring SLA compliance, and resolving complex production issues. Experienced in handling large-scale infrastructure with focus on reliability, performance optimization, and incident management.

Commvault Backup Administrator at Optum Global Solutions (2023-01 – Present)

• Manage enterprise backup infrastructure using Commvault v11 across Windows and Linux environments.
• Monitor daily backup jobs, achieving ~98% success rate through proactive issue resolution.
• Troubleshoot backup failures, perform root cause analysis, and implement preventive measures.
• Configure storage policies, sub clients, schedules, retention rules, and deduplication.
• Execute backup and restore operations for VMware VSA, SQL Server, and file systems.
• Support disaster recovery activities and ensure strict RPO/RTO adherence.
• Perform regular system health checks, upgrades, and patching activities.
• Onboard new servers and applications into backup infrastructure.
• Provide 24x7 production support for critical healthcare systems.
• Manage incidents, changes, and service requests via ServiceNow.
• Coordinate with L3 teams and vendors for escalations and resolution.

Senior Associate – Backend Operations (Medical Billing) at Optum Global Solutions (2017-01 – 2023-01)

• Managed US healthcare accounts databases.
• Backup and restore file and folders.
• Ensured compliance with healthcare processes and SLAs.

Bachelor of Commerce in Commerce – CSJM University, Kanpur (2015)