Assistant Sales Manager - Paradise Group - Dombivli (Kalyan Shill Road)
(2022-07 - 2025-11)
- Achieve and exceed monthly, quarterly and annual sales targets.
- Prospect for new business across assigned territories or accounts.
- Cold call prospective clients to initiate sales opportunities.
- Assess client needs and present suitable products, services and solutions.
- Build and maintain strong relationships with clients to ensure repeat business.
- Negotiate pricing and contracts to close sales deals.
- Coordinate with internal teams to deliver excellent service to clients.
- Prepare presentations, proposals and sales contracts.
- Participate in exhibitions, conferences and networking events.
- Analyze sales data and activity to identify areas for improvement.
Customer Relationship Manager - Regency Group - Dombivli (Regency Anantam)
(2020-08 - 2022-06)
- Welcome call to customers.
- Follow up with customer for sanction letter & agreement.
- Follow up with customer for payment.
- Giving possession to customers.
- Attending customers at site.
- Resolving customers query on email & calls.
Sale's & CRM - Kohinoor Group - Kalyan West (Kohinoor Lifestyle)
(2018-01 - 2020-06)
- Maintained MIS in ERP
- Preparing NOC, Demand letter, Receipt, Agreement, Collection.
- Maintained customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goal.
- Attained sales targets on a monthly basis.
- Explained prices and packages as well as answered questions and addressed concerns of customers.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Exceeded targets by building, directing and motivating high performing sales team.
- Managed and motivated sales team to increase revenue.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Build lasting relationships with clients through outstanding customer service interactions.
- Identified and analyzed key competitors and related products.
- Tracked sales data to assess trends and make proactive strategy changes.
- Communicated with customers to assess and address individual needs, providing timely and quality support.
- Complete documentation and logs each day and generated weekly reports detailing activities to submit to the MD of the company.
- Answered calls emails, addressing customer inquiries, solving problems and providing product information
Sale's & CRM - Mukul Developer - Ambernath West (Mukul Palm)
(2017-03 - 2017-12)
- Explaining the project details and show the sample flat.
- Accepting application form for new bookings and having them scrutinized to ensure that all details mentioned are correct.
- Ensuring that the booking form is logged in and a welcome email is sent to the client.
- Ensuring that the client have been sent regular reminders about the payments through emails, phone call and SMS.
- Working towards the collection target to be met on monthly basis and also monitoring the service tax to be collected.
- Helping the client to get a bank loan through our dedicated loan assist team to ensure that quick sanction letter has been provided to the client.
- Following up with banks to check if the demand letter is given to them and the payment is released.
- Providing necessary receipts to bankers on client's behalf to ensure that minimum time is spent in documents.
- Coordinating with the site team to ensure that the apartment is completely ready and presentable.
- Up selling and helping the sales team by talking to existing clients and informing them about new projects.
- Generating references.
- Maintenance of daily MIS report.
- Keep transaction records of payments made by the customer in ERP and update customer about work progress through mail correspondence.
Pre sale's & Receptionist - Mahajan Empire - Ambernath East (Ashray Pearl)
(2015-02 - 2016-02)
- Handle inbound calls from customers.
- Resolving customer queries.
- Providing customer satisfaction.
- 100% accuracy in data maintenance.
- Online end to end Sale policy.
