Bhavana Gottimukkula

Salesforce Developer nearly 2 years of experience delivering enterprise Salesforce solutions for Service Cloud applications using Apex, Lightning Web Components (LWC), Triggers, Salesforce Flows, SOQL, SOSL, REST/SOAP APIs, and Salesforce Administration. Experienced in application customization, production support, deployment validation, issue resolution, and Agile/Scrum delivery. Strong experience collaborating with business users, QA teams, and cross-functional stakeholders to deliver scalable Salesforce solutions following platform best practices.

Certified Salesforce Agentforce

Specialist and Immediate Joiner.

Associate Software Engineer (Salesforce Developer) - Accenture - Hyderabad, India

(2024-07 - 2026-03)

Client: Sanofi (Global Pharmaceutical)

• Developed and customized Salesforce Service Cloud solutions using Apex, Triggers, Lightning Web Components (LWC), and Salesforce Flows to support business requirements and improve operational efficiency.
• Designed and implemented Apex classes, Batch Apex, Scheduled Apex, and optimized SOQL/SOSL queries while following Salesforce development best practices and governor limits.
• Configured Salesforce features including Validation Rules, Permission Sets, Reports & Dashboards, Quick Actions, and security settings to support changing business requirements.
• Supported production deployments across Development, SIT, UAT, and Production environments by validating releases, troubleshooting issues, resolving defects, and coordinating with QA and business teams.
• Collaborated with business users, functional teams, QA engineers, and project stakeholders in Agile/Scrum delivery to implement enhancements and resolve Salesforce issues.
• Participated in application testing, deployment validation, and release support to ensure high-quality Salesforce implementations.

B.Tech - Computer Science Engineering - SR University (2020-01 - 2024-01)