Bhavdeep Kaur

HR Business Partner with experience supporting a client-facing collections portfolio at Provana Private Limited.

Bridging

People & Business Strategy | Enabling High-Impact Teams & Inclusive Culture. Skilled in employee relations, stakeholder management, and driving performance and operational efficiency through data-driven insights.

Senior Associate – HR Business Partner at Provana Private Limited (2023-04 – Present)

Career Progression: Associate HRBP (Apr 2023 – Mar 2025), Promoted to Senior Associate HRBP (Mar 2025)

• Act as HRBP SPOC for Collections portfolio, partnering with stakeholders to drive workforce performance and efficiency
• Deliver floor pulse insights and shrinkage analysis to enable strategic-driven decisions
• Act as escalation SPOC for employee concerns, managing Employee Relations (ER) cases to ensure effective resolution and adherence to policies
• Implement Performance management practices in collaboration with stakeholders to address performance gaps and improve outcomes
• Facilitate refresher sessions to support change management initiatives and process adoption
• Manage HR operations through PeopleStrong HRMS ensuring accuracy

HR Executive at TRC Corporate Consulting Firm (2020-01 – 2021-06)

• Managed end-to-end recruitment of internal and external candidates
• Coordinated with the HR Manager to determine employment needs and provided necessary resources on time

Talent Management Intern at V-Mart India Pvt Ltd. (2022-04 – 2022-06)

Mode- Offline

• Assisted the performance management team in preparing scorecards and conducting workshops with the management
• Implemented effective employee engagement practices and documented them in "Great Place to Work"-format records
• Published HR insights through a weekly newsletter

PGPM in Human Resource Management and Business Analytics – ICFAI Business School, Gurugram (2021-01 – 2023-12)

B.A. (HONS) in Business Economics – University of Delhi, New Delhi (2016-01 – 2019-12)