Bhavika Adnani

Automation & DevOps Engineer with 6+ years of experience designing scalable infrastructure automation solutions for enterprise environments. Skilled in Ansible, Python, PowerShell, Infrastructure as Code (IaC), and ServiceNow API integration to automate IT operations, enable auto-healing, and improve system reliability. Hands-on experience developing agentic AI workflows using AutoGen, Ollama, and n8n.

Experienced collaborating with cross-functional teams to deliver automation solutions in Agile environments.

Consultant at Capgemini (2024-05 – Present)

• Designed and implemented an automated credential rotation system integrating BeyondTrust with Zabbix via Ansible AAP, eliminating 100% manual intervention across multiple database instances (MSSQL, Oracle, MySQL, DB2) with zero monitoring downtime.
• Automated MSSQL database usage reporting across 990 servers, generating login, access, and CPU/memory reports with scheduled execution and centralised storage, eliminating manual data collection entirely.
• Built auto-healing solutions for CPU, memory, disk, and service failures across production environments, reducing manual intervention and improving service availability.
• Automated Active Directory user account and group management workflows, reducing manual AD operations and ticket volume.
• Built a multi-agent AI system using AutoGen integrating ServiceNow APIs with dynamic query generation and automated CSV incident reporting, reducing manual investigation effort for the operations team.

System Engineer at Tata Consultancy Services (2019-09 – 2024-05)

• Automated 20+ manual IT processes — including Active Directory management, server hardening, network reporting, and security compliance checks — using Python, PowerShell, Shell scripting, and SQL.
• Developed a self-service web portal using Python (Django) and MySQL, enabling teams to trigger automation workflows independently, removing bottlenecks and freeing up engineer bandwidth.
• Implemented Infrastructure-as-Code using Ansible with Jenkins orchestration, enabling consistent and repeatable server automation across multiple environments.
• Built ELK Stack dashboards for infrastructure monitoring and ITSM ticket analysis, resulting in a 50% reduction in data analysis time and a 20% increase in ITSM ticket resolution efficiency.

B.E. in Information Technology – Vivekanand Education Society's Institute of Technology, Mumbai (2015 – 2019)