Bhavneet

Proactive Senior Client Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances client experiences by employing service-oriented behaviors, understanding clients' desires and providing customized solutions to build loyalty. Self-motivated and detail-oriented team player with expertise in team leadership and strong work ethic.

Senior Client Coordinator - MITTS SOLUTION PVT. LTD

(2022-01)

• Provide assistance to clients in person, on email, or telephonically.
• Schedule meetings or telephone conferences between clients and management.
• Coordinate the production of client-facing marketing materials.
• Compile and maintain records on client accounts.
• Screen feedback and requests from clients and liaise with relevant departments within the organization to provide solutions.

Client Coordinator - MITTS SOLUTION PVT. LTD

(2021-01 - 2022-12)

• Maintain contact with clients and customers to ensure that they are satisfied with the services rendered.
• Assist with preparing and presenting proposals.
• Provide outstanding customer service.
• Keep an accurate and complete record of all client communications.
• Perform other duties as assigned by the senior management.

PG Diploma in Good & Services Tax - Taxation (2024)

Bachelor of Commerce - Financial Services - SSSS College of Commerce for Women (GNU University) (2023)

High School Diploma - SSSS Modern High School (2020)