Bhavya Sharma

Multilingual Professional with Advanced French Proficiency. Fluent in Hindi, English, and French, with advanced proficiency backed by formal education. Experienced in cross-cultural collaboration, ensuring effective communication with international stakeholders. Proven ability to optimize processes, enhance operational efficiency, and deliver results in multilingual environments. Strong problem-solving skills with a focus on continuous improvement and business excellence.

Process Developer - Genpact - Noida

(2024-03)

• Process Optimization: Conduct in-depth analysis of workflows to identify inefficiencies, implementing data-driven improvements that enhance operational performance and streamline processes.
• Documentation Management: Develop and maintain comprehensive process documentation, including standard operating procedures (SOPs) and detailed workflow maps, ensuring consistency and compliance.
• Performance Monitoring: Track and evaluate key performance indicators (KPIs) to assess the impact of process changes, providing actionable insights for continuous improvement.
• Cross-Functional Collaboration: Partner with diverse teams to implement best practices and standardize processes, fostering operational excellence across departments.
• Problem Resolution: Proactively identify and address process gaps, applying root cause analysis to resolve issues and prevent recurrence.

Bachelors in Science - Specialization in Maths - Ch.

Charan Singh

University, Meerut (2019-08 - 2022-09)

Advanced Diploma of Proficiency in French and Literature - French and Literature - Ch.

Charan Singh

University, Meerut (2023-10 - 2024-09)

Diploma of Proficiency in French - French - Ch.

Charan Singh

University, Meerut (2022-10 - 2023-09)

Certificate of Proficiency in French - French - Ch.

Charan Singh

University, Meerut (2021-10 - 2022-09)