Bhawana Singh

Visionary AI Consultant & Strategist with 10+ years of experience driving end-to-end AI transformation for global organizations. Building a deep foundation in business strategy, operations, and data-driven decision-making before transitioning into AI consulting leadership. Proven expertise in AI integration, intelligent workflow automation, conversational AI, AI team building, and enterprise-wide AI adoption.

Trusted C-suite advisor helping global companies unlock measurable business value through strategic, ethical, and scalable AI deployment.

AI Consultant (2019-01 – Present)

• Architected and led end-to-end AI transformation initiatives
• Designed and deployed AI workflow automation systems, reducing administrative overhead and enabling data-driven decision-making at scale.
• Built and scaled high-performing AI consultant teams, establishing best practices for AI integration, talent development, and cross-functional collaboration.
• Developed and executed AI go-to-market strategies, identifying emerging opportunities and positioning AI-driven solutions to clients across global markets.
• Implemented conversational AI and chatbot solutions, enhancing user engagement and streamlining organizational communication.
• Advised C-suite and board-level stakeholders on AI adoption roadmaps, aligning technology investments with long-term organizational goals.
• Championed ethical AI frameworks and data privacy standards across all client engagements, ensuring responsible and compliant AI deployment.
• Spearheaded AI team building engagements, helping companies hire, structure, and upskill internal AI functions from the ground up.

Strategy & Operations | Founder's Office (BizOps) at Zomato (2014-01 – 2019-12)

• Served as a core member of the Founder's Office during Zomato's hypergrowth and international expansion phase, working directly with the CEO and CXOs on the most strategic priorities of the business.
• Acted as an internal Chief of Staff, translating founder-level vision into structured execution plans, OKRs, and cross-functional roadmaps across product, growth, supply, marketing, finance, and HR.
• Owned and tracked company-wide OKRs, identifying performance gaps early and driving corrective action across business units.
• Led strategic market expansion projects, conducting deep-dive market research, competitive landscape analysis, and feasibility assessments for new geographies and verticals.
• Prepared board decks, investor presentations, and business reviews for the Founder & CXO team, synthesizing complex operational data into compelling narratives.
• Drove cross-functional alignment across 10+ departments in a fast-scaling organization, acting as a single point of contact for high-priority inter-team initiatives.
• Managed high-stakes external partnerships, negotiating terms and ensuring smooth onboarding and performance tracking.
• Partnered with product teams to define scope, user journeys, and business requirements for new features; ran A/B tests and monitored impact on user metrics, retention, and revenue.
• Implemented operational infrastructure using Notion, Airtable, and internal analytics dashboards to bring visibility and accountability to fast-moving initiatives.
• Participated in strategic hiring and onboarding of senior talent across strategy, operations, and product — helping build organizational muscle for scale.

M.Tech – SGV University (2014-01 – 2014-01)