Bhawna Parwani

Resourceful psychology postgraduate transitioning into Human Resources with experience in recruitment support, candidate coordination, and database management Expertise in Google Sheets and MS Excel enhances efficiency in scheduling and internal communication. Skilled in sourcing candidates, streamlining workflows, and maintaining organized records in fast-paced remote environments.

Chat Sales Agent (Setter) at Experto Lab Private Limited (2025-09 – 2026-01)

• Qualified high-quality leads through chat-based communication, enhancing prospect engagement.
• Supported outreach efforts by streamlining lead conversion processes, contributing to increased sales opportunities.
• Coordinated and scheduled calls between prospects and internal teams.
• Managed lead databases with spreadsheets, maintaining accuracy and up-to-date records for effective follow up.
• Trained and onboarded new joiners on communication strategies and workflows.

Clinical Trainee at Brahma Shakti Special School (2025-01 – 2025-02)

• Conducted psychological assessments to inform treatment strategies and maintained structured case records for continuity of care.
• Collaborated with multidisciplinary teams, integrating insights from therapists and educators to enhance client support
• Assisted in designing individualized intervention plans tailored to specific client needs, promoting effective therapeutic outcomes.
• Organized sessions and supported behavioural and communication-based interventions.

Certificate in HR Management – Tutedude Online (2026-03 – 2026-03)

PG Diploma in Rehabilitation Psychology – Amity University Greater Noida (2025-01 – 2025-01)

M.A in Clinical Psychology – IGNOU Correspondence (2024-01 – 2024-01)

B.A. (Hons.) in Psychology – Dayalbagh Educational Institute Agra (2021-01 – 2021-01)