Bhobotosh Debnath

Strategic Relationship Manager with 13+ years of cross-industry experience spanning Corporate Banking, SME & Mid-Market Relationship Management, Trade Finance, Forex & Remittance, Cash Management Services (CMS), and Institutional Partnership Management. Demonstrated track record of managing ₹310 Cr AUM at ICICI Bank's Transaction Banking Group, acquiring 13 new-to-bank corporate accounts, onboarding 8 CMS mandates (Escrow, E-Tendering, IPO, Tax & Dividend, CSR/Trust), and driving 20% quarterly revenue growth through structured cross-sell of Trade Finance, Forex, Remittance, Bank Guarantees, and Letters of Credit. Prior to banking, led high-value institutional partnerships with PSU clients (Government of India enterprises) and large retail conglomerates for 9.6 years at Zillion (BharatPe Group) building deep expertise in stakeholder management, government/TASC account governance, and large-scale B2B sales operations.

Business Development & Commercial Operations at RAPID ROADWAYS (2025-10 – Present)

• Execute structured daily B2B field sales across industrial estates, freight forwarders, and manufacturing units. Sustaining the same CRM-disciplined, target-driven sales cadence as a corporate banking RM role.
• Acquired 5+ new corporate accounts within 6 months through referral-led, consultative sales, growing monthly commission income by 25%.
• Built financial tracking, dues management, and MIS reporting frameworks from scratch. Improved operational reporting accuracy by 40%.
• Managed end-to-end client documentation (transport agreements, KYC & Vehicle documents as per compliance, and consignment records) with First-Time-Right accuracy and zero regulatory discrepancies.

Account Manager, Business Development – Transaction Banking Group at ICICI BANK LIMITED (2023-09 – 2025-07)

• Managed a ₹310 Cr corporate banking portfolio across SMEG, Mid-Market, and TASC segments maintained complete customer risk profiles and full KYC/AML documentation with zero compliance discrepancies.
• Acquired 13 new-to-bank corporate accounts through structured daily field sales, rigorous CRM tracking, and referral lead conversion maintaining 100% effort-recording compliance and meeting monthly acquisition targets.
• On boarded 8 CMS mandates including E-Tendering, Escrow, IPO Accounts, Tax & Dividend Mandates, and CSR/Trust Accounts directly expanding CASA balances and fee income targets.
• Deepened wallet share across existing clients through cross-sell of Trade Finance (LC, BG, Import/Export Finance, LCBD), Forex, Remittance, and working capital solutions delivering 20% quarterly revenue growth.
• Drove digital adoption by onboarding SMEG clients onto Internet Banking, Tax Payment Solutions, Trade Online and Trade Connect platforms; implemented Host-to-Host (H2H) salary and bulk payment solutions reducing manual processing by 70%.
• Retained 70% of portfolio across SMEG, Mid-Market, and TASC accounts through proactive client engagement, needs-based solution design, and relationship stickiness strategies.
• Collaborated with credit, risk, product, and branch banking teams to structure loan proposals, resolve client issues within SLA, and deliver superior end-to-end client experience.

Manager – Partner & Client Servicing at PAYBACK (A BharatPe Company) – Loyalty Solutions & Research Pvt Ltd (2014-04 – 2023-09)

• Managed strategic partnerships with HPCL (Government of India Enterprise), Future Group, and Apollo Pharmacy - overseeing high-volume loyalty marketing programs aligned with PSU governance frameworks.
• Negotiated multi-layer commercial and campaign agreements delivering 20% growth in long-term revenue and a 30% increase in client spend per account.
• Drove regional business growth for HPCL, scaling incentive spend volume from ₹5 crores to ₹90 crores within three years through strategic sales initiatives.
• Spearheaded the regional HP PAY digital payment campaign, outperforming launch targets with a 30% growth rate within 30 days.
• Led a regional team of 30 Sales Executives across multiple locations; improved team KPIs by 25% through structured performance management and daily activity tracking.
• Expanded partner merchant network by 40% across 4 states through proactive acquisition and activation, driving incremental revenue per account; awarded Best Performer FY 2018–19.
• Designed loyalty programs within PSU governance structures, building deep institutional relationship to revenue generation.

Area Sales Manager at Neon Laboratories Private Limited (2013-07 – 2013-12)

• Built relationships with healthcare professionals across corporate hospitals to achieve sales targets and ensure long-term service quality.
• Conducted market development activities including training programs and field sales drives across rural and semi-urban markets.

Master of Business Administration (MBA) in Marketing & Finance – Department of Management Studies, Nagaland University (2012)

Bachelor of Science (B.Sc.) in Biochemistry – Bangalore University (2009)