Bhoobesh Balakrishnan

A System Administrator with over 14 years of experience managing enterprise IT infrastructure, servers, networks, and security platforms. Has expertise in Windows Server administration, Active Directory, Office 365, endpoint security, firewall management, VPN configuration, and backup and disaster recovery. Skilled at maintaining high availability of IT systems, troubleshooting complex issues, implementing IT policies, and supporting large-scale user environments.

Experienced in managing Windows, macOS, and Linux environments across multi-branch organizations, and adept at designing IT infrastructure strategies that improve reliability, security, and operational efficiency.

System Administrator at Canwest Limited (2021-04 – 2026-02)

Enterprise IT Infrastructure Management and Process Improvement

• Managing the Stocks in all branches using inhouse asset management.
• Maintaining all the stock movement within the branches and customer providing waybill using the asset management.
• Maintaining all communication of ip phones with branches using VPN.
• Managed enterprise IT infrastructure including servers, networks, desktops, and security systems, ensuring high availability and seamless operations.
• Ensured stability, performance, and security of company computer networks, minimizing downtime and operational disruptions.
• Designed and implemented IT procurement processes, reducing unnecessary IT expenses by 12% while optimizing resource utilization.
• Developed IT policies, security procedures, and operational documentation, strengthening compliance and operational efficiency.
• Conducted proactive system monitoring, troubleshooting, and performance optimization to maintain optimal IT operations.
• Collaborated with teams on internal applications and system requirement analysis, supporting business needs and process improvements.

System Administrator at Quantron Business Tech Solutions Pvt. Ltd. (2020-01 – 2021-03)

IT Infrastructure Management and Data Protection

• Managed hardware, software, servers, desktops, and network infrastructure, ensuring seamless and secure operations across the enterprise.
• Supported LAN/WAN infrastructure design, troubleshooting, and maintenance, maintaining high network availability.
• Performed user management, mailbox administration, patching, and malware removal, ensuring system security and compliance.
• Conducted risk assessments and system performance testing to identify vulnerabilities and optimize IT operations.
• Designed and implemented enterprise backup strategies, ensuring reliable data recovery and business continuity.
• Monitored application performance and resolved infrastructure bottlenecks, enhancing system efficiency and stability.

System Administrator at Leaap International Pvt. Ltd. (2015-12 – 2020-01)

Server & System Administration, Network & Security Management

• Successfully managed 250+ Windows systems and 50 CentOS servers, ensuring high availability, performance, and security across the enterprise environment.
• Streamlined patch management using ManageEngine Patch Manager, effectively reducing vulnerabilities and mitigating potential security threats.
• Administered Sophos XG Firewall and maintained VPN connectivity for 24 branch offices, ensuring secure and reliable network access across the organization.
• Maintained enterprise-level endpoint protection using Sophos and F-Secure, safeguarding systems from malware and cyber threats.
• Configured and maintained backup infrastructure using Veeam Backup & Replication and Tape Library, ensuring data integrity and rapid recovery during incidents.
• Managed branch network connectivity and structured cabling, optimizing network performance and reliability for multi-location operations.

System Administrator at Sun Network Limited (2013-10 – 2015-05)

DHCP, MDM, and Endpoint Security Administration

• Administered DHCP servers, MDM servers, and ESET endpoint security infrastructure.
• Managed antivirus updates and security protection for 500 Mac clients and 450 Windows clients.
• Provided first-level support for server and endpoint security issues.
• Maintained technical documentation, standards, and operational procedures.

Computer Technician at Prathuyusha Institute of Technology and Management (2011-05 – 2013-09)

Computer Lab and Server Support

• Maintained computer lab systems and antivirus infrastructure.
• Provided technical support for server and desktop-related issues.
• Implemented security policies and system protection mechanisms.
• Supported server upgrades and software installation activities.
• Maintained 150 Client desktop in the FOC Lab.
• Creating and Maintain the User in Windows 2003 server for students.

B.Sc. in Computer Science – Annamalai University (2011)

Diploma in IT – Kumaran Polytechnic College (2006)