Bhoomanagari Naveen

Atlassian Certified Jira Administrator with 13 + years of experience in Jira/Confluence administration/development, Agile delivery, and cloud migrations. Proven expertise in managing enterprise-scale implementations, plugin integrations, and process automation. Skilled in driving user adoption through training, optimizing workflows, and delivering end-to-end solutions. Adept at partnering with business and technical teams to streamline project execution and collaboration outcomes.

Lead Consultant at HCL (Ascension) (2022-05 – Present)

Supporting Atlassian Cloud environment with end to-end administration

• Supporting Atlassian Cloud environment (Jira Software, JSM, Confluence, Jira Align, Jira Work Management) with end to-end administration
• BigQuery Connector for Jira – validated in lower environment and released to production; enabled advanced analytics dashboards for Business Operations
• Led server-to-cloud migration initiatives ensuring zero data loss and minimal downtime
• Designed and maintained MOR (Monthly Operational Review) dashboards, highlighting SLA compliance (no tickets aged >30 days, user satisfaction scores consistently above 4.5/5)
• Implemented ServiceNow–Jira Cloud OAuth2 integration for incident and request alignment, reducing manual ticket handling by >30%
• Supported vendor escalations and integrations including Send Word Now, Varonis API integration, Smartsheet connectors, Conga, and Evisort
• Implemented automation and query-based scripting using Groovy in Jira to manage workflows, dashboards, and reporting
• Customized workflows, schemes, and automations to align with Business Operations portfolio and compliance requirements
• Conducted user training, KT sessions, and cross-team enablement for new Atlassian capabilities and application migrations
• Partnered with cross-functional stakeholders to maintain compliance, optimize license usage, and streamline governance documentation

Senior Analyst at INVESCO (2016-05 – 2022-04)

Worked as subject matter expert and administrator for JIRA and Confluence

• Worked as subject matter expert and administrator for JIRA and Confluence
• Designed and maintained custom projects, workflows, schemes, screens, and field configurations
• Collaborated with cross-functional agile teams to understand requirements and offer Jira/Confluence solutions
• Created and managed custom JQL filters and dashboards
• Troubleshot and resolved Jira issues reported by end-users
• Led migration initiatives from on-premises to cloud
• Worked on plugins including Power script, Git, Zephyr Squad, Smartsheet, and Lucid Diagram

Trade Analyst at WIPRO (2015-06 – 2016-04)

Validation of trades, dividend claims as per market rules

• Validation of trades, dividend claims as per market rules
• Analysis and interpretation of corporate action information for domestic and global securities
• Ensured reconciliation breaks were resolved and client money reconciled before deadlines
• Processed security and premium payment orders
• Conducted client calls and reconciled Nostro breaks

Team Member at BA Continuum Solutions (2012-09 – 2014-12)

Performed day-to-day settlement operations

• Performed day-to-day settlement of US equities and fixed income securities
• Managed middle & back-office operations interacting with custodians and brokers
• Conducted supervisory calls and process updates
• Performed reconciliation, adjustment entries, and liaised with counterparties for fail trades
• Maintained dashboards, audit checklists, and governance reports

Badge in Jira and Confluence Fundamental – Atlassian University

Certification in ACP-120 Jira Administration for Cloud

Certification in Confluence Administrator – Intermediary

Certification in Business Analytics – COEPD (endorsed education provider for IIBA)