Bhoomika Parmar

Operations and IT professional with 8+ years of experience managing business operations, IT projects, administration, government projects and digital media solutions. Strong experience in leading day-to-day operations, coordinating teams, managing vendors, improving work processes and ensuring timely completion of projects. Skilled in IT operations, administration, MIS, advanced Excel, data analysis, dashboards, reporting and management decision support.

Experienced in handling tenders and e-procurement, client coordination, documentation, payroll coordination and government stakeholder management. Able to understand large data sets, identify gaps and trends, prepare clear reports and convert data into useful business insights. Strong ability to manage people, processes, technology and reporting under one operational framework.

Operations Manager – IT, Administration, Government Projects & Business Solutions at Ahmedabad Municipal Corporation (AMC) (2015-01 – Present)

• Lead day-to-day IT and business operations, administration, project activities and client deliverables, ensuring work is completed on time and according to company requirements.
• Work with management and clients to understand requirements, identify operational problems and provide practical IT and business solutions.
• Prepare management reports, business proposals, presentations, operational plans and project documents for senior management, clients and government officers.
• Lead coordination between management, IT teams, employees, vendors and clients to complete projects, resolve issues and maintain smooth operations.
• Manage tender and e-procurement activities, including tender identification, requirement review, document preparation, submission, compliance and follow-up.
• Coordinate tender activities from finding the opportunity and preparing documents to submission, compliance and follow-up.
• Support government and municipal projects related to advertising, media inventory, estate work, media checking, surveillance and digital systems.
• Manage indoor and outdoor advertising solutions, including hoardings, gantries, LED displays and VMD/public display systems.
• Coordinate IT systems, office administration, field activities, vendors, maintenance and stakeholder communication to ensure smooth business operations.
• Prepare MIS, dashboards and data-analysis reports using Excel and other reporting tools; track KPIs, identify gaps and provide clear information for management decisions.
• Handle administrative coordination including attendance, payroll and salary records, employee documentation and routine office requirements.
• Analyse operational, IT and administrative issues, identify root causes, coordinate corrective actions and track issues until closure.
• Improve IT and administrative processes by identifying gaps, creating clear workflows/SOPs, improving reports and monitoring implementation.

Operations Manager – IT, Administration, Government Projects & Business Solutions at Pimpri Chinchwad Municipal Corporation (PCMC) (2024-01 – Present)

Municipal media and digital solution project exposure, coordination, documentation and operational support.

Operations Manager – IT, Administration, Government Projects & Business Solutions at Varanasi Nagar Nigam (VNN) (2024-01 – Present)

Municipal advertising/media project coordination, technology-enabled operations and stakeholder engagement.

Operations Manager – IT, Administration, Government Projects & Business Solutions at Surendranagar Municipal Corporation (SNMC) (2025-01 – Present)

Municipal media/advertising solution, tender/project coordination and operational support.

Operations Manager – IT, Administration, Government Projects & Business Solutions at Vapi Municipal Corporation (VPMC) (2025-01 – Present)

Municipal advertising/media solution, policy/rate-card related documentation, project coordination and operational support.

B.E. in Information Technology – Gujarat Technological University (GTU) (2016-01)