Data-driven Business Analyst
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An experienced and highly skilled business analyst with a proven background in requirement elicitation, process improvement, and stakeholder relationship management for global leading technology companies. using data modelling techniques to identify ways in which an organisation can operate more effectively. communicate with senior people in organisations to find out what they hope to achieve formulate ways for businesses to improve, based on previous research persuade internal and external stakeholders of the benefits of new technology or strategies oversee the implementation of new technology and systems exploring how the organisation is currently operating via research, which could include interviewing employees and collecting quantitative data explore different solutions, their risks, benefits and impacts proposing solutions to an organisation’s leaders, and keeping them updated with progress creating documents to outline the proposed changes and the steps involved. ensuring the changes are made – for example, by overseeing the implementation of new technology or a new approach contributing to training and support for people affected by new systems and processes.
Payment App Integration Tracker (Client- Chevron) 20 months
● This app’s motive was to track if all their stations are using latest payment integration for transactions on their POS. ● Lead Analyst Responsible for managing and drafting business needs, Documenting New Process, and ensuring requirements of Business are met. Responsible for estimating time and effort for effective planning and forecasting work for effective utilization of team across cross functional team. ● Along with that, lead a team of 6 members. Used to track their work and assist PM in Business Process Optimization. ● Worked on designing, implementing, and optimizing data-driven solutions to enhance business efficiency.
Proficient in data analytics and data representations using Advanced Excel that drove decision-making. ● Analyzed business processes, recommended improvements, and streamlined process by creating Business requirement Document (BRD), Functional Specification Document (FSD), User Stories, User Manuals and User training. ● Designed a dashboard to streamline routine tasks, track and analyze data/metrics, and report Key Performance Indicators (KPIs) to stakeholders. Achieved a 30% increase in team efficiency through data-driven decisionmaking. ● Acted as a liaison between different project teams and departments, facilitating smooth communication and fostering a collaborative work environment. ● Assisted in conducting research and gathering data to support project decisionmaking and problem-solving.
Selling Tools (Client- Carrier) 16 Months
● It is a tool for ordering and tracking Carrier Products for their organization and dealers. ● Responsible for drafting business needs, Documenting those, and ensuring requirements of Business are met. Responsible for estimating time and effort for effective planning and forecasting. ● Prepared project documentation, including project plans, schedules, and progress reports, ensuring that all stakeholders were well-informed about project status and milestones. ● Lead project data rich presentations with client and management. ● Act as a point of contact between technical team and analytics team. Preparing data for reconciliation of the integrated data and share weekly data with team. ● Provide support to the end user for their query. ● Analyzing business processes, recommending improvements, and streamlining the process by creating Business Requirement Document, Functional Specification Document.
My highest relevant education is Bachelor of Engineering in Computer Science and Engineering. Along with that I have also completed diploma in Information Technology.