Bigyan Shaw

Operations Executive with nearly 2 years of experience managing daily operations in the career management and recruitment consulting space, including enrolling 10,000+ students on a CMS platform and executing 4 district-level job fairs across Odisha. Skilled in workflow coordination, training rollouts, project tracking in Jira, cross-functional collaboration and CRM management (HubSpot, Zoho). MBA in Marketing and Operations Management with a focus on process improvement and timely delivery.

Operations Executive - FLASHO TECH PVT LTD - Bhubaneswar, Odisha

(2024-10)

• Managed day-to-day operations of the Career Management Solution (CMS) platform for partner organisations, including CMS setup and service launch.
• Enrolled 10,000+ students on the CMS platform and handled the enrolment process end to end.
• Coordinated training rollouts for students, working closely with multiple departments to keep schedules on track.
• Planned and executed 4 district-level job fairs in Odisha independently, covering planning, logistics and on-ground execution.
• Managed end-to-end recruitment operations for Concentrix, covering candidate sourcing, screening, scheduling and coordination through to the HR round, ensuring smooth hiring flow and timely closure of requirements.
• Tracked project delivery in Jira, resolving risks and bottlenecks early to ensure on-time implementation.
• Worked daily with cross-functional teams to resolve issues and keep service delivery smooth.
• Built and maintained partnerships with District Employment Exchanges in Khordha, Jajpur, Bhadrak and Puri to expand the hiring network.
• Maintained records and tracked performance using HubSpot and Zoho CRM.

Market Research Intern - Revolux Solutions Pvt.Ltd. - Mumbai, Maharashtra

(2024-08 - 2024-09)

• Achieved a 40% increase in product revenue within three months by conceptualizing, planning, and launching four key platform features, including significant enhancements to UI/UX design, payment gateway integration, and logistics solutions.
• Conducted in-depth competitive analysis of customer acquisition strategies and app development techniques employed by industry leaders such as Amazon, Flipkart, Meesho, Shopify, MyCommerce, and WIX, delivering actionable insights to inform market entry and growth strategies.
• Enhanced brand visibility and partnership opportunities through targeted outreach campaigns, resulting in increased collaboration and lead generation.

Marketing Intern - Kantar IMRB - Bhubaneswar, Odisha

(2023-07 - 2023-10)

• Led comprehensive TMT brand feedback analysis by synthesizing insights from customers, engineers, and B2B stakeholders, identifying a 60% preference for Tata Tiscon, which directly informed strategic marketing decisions and product positioning.
• Successfully managed the CII Confederation project, where 50% of participants provided positive feedback on company performance, highlighting key areas for service enhancement and operational improvement.
• Executed a mystery shopping project for Max Life Insurance, uncovering that 30% of agents provided satisfactory service, leading to the development and implementation of targeted customer service training and enhancement programs.

Master of Business Administration - Marketing and Operations Management - Sri Sri University (2024)

Bachelor of Technology - Agriculture - Centurion University of Technology and Management (2022)